12 January 2015

Discover will be unavailable on Tuesday 20th January

Public News by Kerensa Johnson

Discover will be unavailable from 9:30am on Tuesday 20th January for maintenance. If you require any support during this time, please contact support@claromentis.com.

Thank you …

18 December 2014

Christmas - opening hours

Public News by Will Emmerson

Our support desk will be open as normal up to 24th December 2014, then our opening ours will be as follows:

24th December 2014- Support desk is open 9am-1pm GMT. 
25th - 26th D…

25 November 2014

Support Phone Number

Public News by Will Emmerson

Latest Update: 08:00 GMT 26th November 2014 - Normal Service has resumed.

25th November: We are currently experiencing intermittent issues with our telecoms provider and we've h…

2 October 2014

Safeguarding Against Shellshock

Public News by Claromentis Administrator

Our Support team has taken additional security measures to safeguard cloud systems against the recently reported 'Shellshock' vulnerabilities. These vulnerabilities are widely pres…

1 October 2014

Version 7.3: New Features & Enhancements

Public News by Claromentis Administrator

We'll be releasing version 7.3 within the next few weeks and we've compiled a list of its features and enhancements on our Community. You'll also be able to download this list as a…

15 August 2014

Infocapture 7.1 to 7.2 Conversion Training

Public News by Mhairi Hutton

We will be hosting a free live training session on Friday 22nd August at 3:30pm UK time.

Version 7.2 saw major enhancements to Infocapture. Join the webinar to receive training …

4 August 2014

Infocapture Live Webinar - Tuesday 12th August at 3:30pm

Public News by Mhairi Hutton

We will be hosting a live webinar on Tuesday 12th August at 3:30pm UK time.

For those of you who don't already use Infocapture, this is a great opportunity to find out how it co…

23 May 2014

Spring Bank Holiday 26th May

Public News by Mhairi Hutton

The Claromentis Support Desk will be closed on Monday 26th May for the Spring Bank Holiday.

If you have a question while the Support Desk is closed, please be sure to check out …

19 May 2014

Requesting User Licenses

Public News by Mhairi Hutton

To streamline the process of purchasing additional user licenses, we have implemented a new form on Discover. Please click the button on the right hand side of the page, below the …