*** Please note new date *** - Discover will be unavailable on Wednesday 21st January
15 January 2015*** Please note new date ***
Discover will be unavailable from 9:30am on Wednesday 21st January for maintenance. If you require any support during this time, please contact
su…
Discover will be unavailable on Tuesday 20th January
12 January 2015Discover will be unavailable from 9:30am on Tuesday 20th January for maintenance. If you require any support during this time, please contact support@claromentis.com.
Thank you …
Christmas - opening hours
18 December 2014Our support desk will be open as normal up to 24th December 2014, then our opening ours will be as follows:
24th December 2014- Support desk is open 9am-1pm GMT.
25th - 26th D…
Support Phone Number
25 November 2014Latest Update: 08:00 GMT 26th November 2014 - Normal Service has resumed.
25th November: We are currently experiencing intermittent issues with our telecoms provider and we've h…
Safeguarding Against Shellshock
2 October 2014Our Support team has taken additional security measures to safeguard cloud systems against the recently reported 'Shellshock' vulnerabilities. These vulnerabilities are widely pres…
Version 7.3: New Features & Enhancements
1 October 2014We'll be releasing version 7.3 within the next few weeks and we've compiled a list of its features and enhancements on our Community. You'll also be able to download this list as a…
Infocapture 7.1 to 7.2 Conversion Training
15 August 2014We will be hosting a free live training session on Friday 22nd August at 3:30pm UK time.
Version 7.2 saw major enhancements to Infocapture. Join the webinar to receive training …
Infocapture Live Webinar - Tuesday 12th August at 3:30pm
4 August 2014We will be hosting a live webinar on Tuesday 12th August at 3:30pm UK time.
For those of you who don't already use Infocapture, this is a great opportunity to find out how it co…
Spring Bank Holiday 26th May
23 May 2014The Claromentis Support Desk will be closed on Monday 26th May for the Spring Bank Holiday.
If you have a question while the Support Desk is closed, please be sure to check out …