Christmas - opening hours

18 December 2014

Our support desk will be open as normal up to 24th December 2014, then our opening ours will be as follows:

24th December 2014- Support desk is open 9am-1pm GMT. 
25th - 26th D…

Support Phone Number

25 November 2014

Latest Update: 08:00 GMT 26th November 2014 - Normal Service has resumed.

25th November: We are currently experiencing intermittent issues with our telecoms provider and we've h…

Safeguarding Against Shellshock

2 October 2014

Our Support team has taken additional security measures to safeguard cloud systems against the recently reported 'Shellshock' vulnerabilities. These vulnerabilities are widely pres…

Version 7.3: New Features & Enhancements

1 October 2014

We'll be releasing version 7.3 within the next few weeks and we've compiled a list of its features and enhancements on our Community. You'll also be able to download this list as a…

Infocapture 7.1 to 7.2 Conversion Training

15 August 2014

We will be hosting a free live training session on Friday 22nd August at 3:30pm UK time.

Version 7.2 saw major enhancements to Infocapture. Join the webinar to receive training …

Infocapture Live Webinar - Tuesday 12th August at 3:30pm

4 August 2014

We will be hosting a live webinar on Tuesday 12th August at 3:30pm UK time.

For those of you who don't already use Infocapture, this is a great opportunity to find out how it co…

Spring Bank Holiday 26th May

23 May 2014

The Claromentis Support Desk will be closed on Monday 26th May for the Spring Bank Holiday.

If you have a question while the Support Desk is closed, please be sure to check out …

Requesting User Licenses

19 May 2014

To streamline the process of purchasing additional user licenses, we have implemented a new form on Discover. Please click the button on the right hand side of the page, below the …

Knowledge Base 2.0 Webinar

12 May 2014

Seeing as we've added significant design and functionality enhancements to our most recent Knowledge Base release (version 2.0), we'll be
hosting a walk-through webinar on Tuesday…

Easter Bank Holiday

18 April 2014

The support desk will be closed on Friday 18th April and Monday 21st April for the Easter Bank Holiday.

We hope that you have a great Easter weekend!