This is a troubleshooting article to help you find the cause of the following issues: No courses are tracking completion for any users All courses are tracking completion but only for some users 1. ...
0 comments • Last modified on 1 December 2023 in Learning & Courses
Objective Bulk importing training records is useful when you have a large number of records to populate the system or your simply performing a bulk update of many training records within your compan...
0 comments • 1 person liked this • Last modified on 1 December 2023 in Learning & Courses
Overview If you are getting the following error "Error: Unsupported video type or invalid file path" within E-learning module, this may be caused by unsupported video format which can'...
0 comments • Last modified on 1 December 2023 in Learning & Courses
Claromentis E-Learning module version 2.3.14+ required When creating a module, you can user "Inner File" to provide a link to a document in the Documents application. With the use of embed...
0 comments • 4 people liked this • Last modified on 1 December 2023 in Learning & Courses
Overview The video will cover how to set up your company links list, including permissions and adding new links. This is done in a similar way to the applications menu set up. Company links are acce...
0 comments • Last modified on 1 December 2023 in Menu Builder
This article covers how to update the items or links within your menu bar. This may be because a new page has been created to replace an old one or because a new drop-down item is required. --------...
0 comments • Last modified on 1 December 2023 in Menu Builder
Overview The video above will cover how to set up your main menu bar, including permissions and managing links. The admin side & main menu permissions 1. Navigate to Admin > Menu Builder. 2. ...
0 comments • Last modified on 1 December 2023 in Menu Builder
When manually adding internal Intranet links in Menu Builder use relative URLs, as opposed to absolute links (difference explained). For example, instead of using http://www.mydomain.com/intranet/do...
1 comment • 3 people liked this • Last modified on 1 December 2023 in Menu Builder
Overview In addition to built-in Claromentis apps, you may wish to customise or add external web apps to the application menu. Custom menu items to external apps can be added easily by following the...
0 comments • 2 people liked this • Last modified on 1 December 2023 in Menu Builder
Bookmarks are a handy tool that can be used to provide quick access to the content inside your intranet or any external resources. In this article, we will cover how you can create, edit, and remove...
0 comments • 1 person liked this • Last modified on 1 December 2023 in Menu Builder
Giving a menu item an unique colour can be a great way to make it stand out in the menu or on the page. Here's a short guide on how to customise a menu item's colour: 1. Navigate to Applic...
1 comment • 5 people liked this • Last modified on 1 December 2023 in Menu Builder
It is possible to localise each link in the menu within Menu Builder. It is important to bear in mind that maintaining the menu in multiple languages may require a fair amount of upkeep and it is re...
1 comment • Last modified on 1 December 2023 in Menu Builder
Introduction Access the Metadata application by heading to Applications > Admin > Metadata. Metadata can be used to provide additional information and/or supporting information about content t...
0 comments • Last modified on 1 December 2023 in Metadata
We will provide an overview of all available News notifications. Notifications are attached to News permissions, so users will only receive notifications if they can interact with articles and the c...
0 comments • Last modified on 1 December 2023 in News
In the News application, administrators can set up an approval process per News channel. The feature allows you to assign select users as News Approvers for each news channel. Other users can submit...
0 comments • Last modified on 1 December 2023 in News
Overview If you are using Microsoft Team, you may want to create an automated post to a channel every time there is a new article published on the News application within Claromentis. Requirements: ...
0 comments • Last modified on 1 December 2023 in News
Overview If you are using Slack, you may want to create an automated post to a channel every time there is a new article published on the News application within Claromentis. Follow this guide to se...
0 comments • Last modified on 1 December 2023 in News
In the News application, Permissions are linked to News channels. You can assign permissions by the news channel that will allow you to direct news articles to specific users. This is a good tool to...
0 comments • Last modified on 1 December 2023 in News
With the News application, a News application administrator can create different news channels that will help organise your intranet news by categories and allow users to easily find certain article...
0 comments • Last modified on 1 December 2023 in News
In this article, we will cover how to set up a news article in the News application. With the correct permissions that have been configured from the admin side of the News application, you will see ...
1 comment • 1 person liked this • Last modified on 1 December 2023 in News