Why have we decided to stop supporting Internet Explorer in Claromentis 9? From October 2020 Microsoft is discontinuing mainstream support and security updates for Internet Explorer 11 and actively ...
0 comments • 3 people liked this • Last modified on 30 November 2023 in System Admin
This article will go through what you will need to include in your upgrade request to get this processed in the quickest way. The upgrade request form is used to communicate all information regardin...
0 comments • Last modified on 30 November 2023 in Discover
What is a CSV file? A Comma Separated Values (CSV) file is a plain text file that contains a list of data. These files are often used for exchanging data between different applications. It's a ...
1 comment • 1 person liked this • Last modified on 30 November 2023 in Advanced Guides
What has happened? Chrome 102 (released May 24, 2022) has introduced a variable that interferes with Claromentis. The issue means the 'edit properties' function in Documents does not load ...
0 comments • Last modified on 30 November 2023 in System Admin
Introduction Localisation allows custom phrases to be used across the intranet to suit your preference, for headings or descriptions etc. This can help give your intranet a personal feel suited to y...
0 comments • 2 people liked this • Last modified on 11 October 2023 in System Admin
We will provide an overview of all available Event notifications. Notifications are attached to Event permissions, so users will only receive notifications if they can join or withdraw from an Event...
0 comments • Last modified on 18 October 2023 in Events
(Automatic changes were previously called 'Dynamic Field Changes' in pre-v8 Claromentis versions) Automatic changes use triggers to change the value of a field in a form. The most common u...
0 comments • Last modified on 31 October 2023 in Beginner Guides
This guide shows you how to create a discussion topic in the Discuss application. With the correct permissions that have been configured from the admin side of the Discuss application, you will see ...
Introduction The News application allows users to follow and keep up-to-date with any news channels and articles made by content creators. We will cover the following areas: Overview of News applica...
2 comments • Last modified on 16 November 2023 in News
Any element that is deleted in the Intranet is permanently removed and not retrievable as standard. Only the Documents application can restore deletions as it has an intermediary trash can. In Claro...
0 comments • Last modified on 23 November 2023 in Pages
The Discuss application is a great tool for team and company collaboration. Admins can create discussion topics that are public or private to selected individuals and teams that can all be shared al...
0 comments • Last modified on 28 November 2023 in Discuss
The Statistics application can be used to obtain a general overview of intranet usage (Claromentis 8.9+). The application provides analytical highlights of the main engagement metrics which include ...
0 comments • Last modified on 30 November 2023 in Statistics
What is a 'staging refresh'? A staging refresh, or staging data refresh, is the process of refreshing a staging system's data with a copy of live's data, using both a live databa...
0 comments • 2 people liked this • Last modified on 30 November 2023 in Staging server refresh
Introduction Using a combination of two core Claromentis applications, Analytics and Audit Logging, Administrators can monitor user activity and understand global trends. The Analytics application e...
0 comments • 1 person liked this • Last modified on 30 November 2023 in Statistics
Overview The status of your video and where you wish to show it will determine how you go about this in Claromentis. Read the instructions below based on whether the: Video is on your local PC and r...
1 comment • 2 people liked this • Last modified on 30 November 2023 in Knowledge Base
Introduction Claromentis can be configured to allow guest users to access limited areas of your intranet. This guide explains what this entails. You will need to pop in a support ticket for this to ...
1 comment • Last modified on 30 November 2023 in System Admin
What is SocialConnect? It is possible to login to Claromentis using popular online accounts such as Google, Microsoft, Facebook or Twitter. It allows faster login without entering their username and...
0 comments • 1 person liked this • Last modified on 30 November 2023 in System Admin
Background In order to enhance security of the site, you may want to automatically log-out your users after x minutes of inactivity on the site. This can be achieved by adding redirect code in. If a...
0 comments • 5 people liked this • Last modified on 30 November 2023 in System Admin
Overview This guide shows you step by step guide to set up a new Integration project with Google APIs available from Claromentis 8.3+ IMPORTANT!: Follow this guide if you are an on-prem customer wit...
1 comment • 1 person liked this • Last modified on 30 November 2023 in System Admin
Sometime when you have issue in support tickets we can not replicate we might need to you save a console log to flag up any errors. Console logs include diagnostic messages collected by your browser...
0 comments • Last modified on 30 November 2023 in System Admin