494 results found for ''

Claromentis 8.9 - New Features Webinar

This is a recording of the Claromentis 8.9 feature overview webinar on Thursday the 4th of June 2020 Features from 8.9 covered in the webinare were: The new annoucements application Thank you versio...

0 comments1 person liked this • Last modified on 1 February 2024 in Applications 🎓

InfoCapture Workflow

The workflow section of a form is completely optional. It can be used to restrict who is able to change the status, what they are allowed to change it to and at what point during the lifecycle of an...

0 comments • Last modified on 22 February 2024 in Beginner Guides

How to use Multi-factor Authentication (Two Factor Authentication) 2FA

Multi-factor Authentication (MFA), or two-factor authentication, is a method of access control to Claromentis in which a user is granted access only after successfully entering the unique number gen...

0 comments • Last modified on 23 February 2024 in Two factor

How To Use Our Discover Support Portal

Discover is our support portal and a one-stop shop for all Intranet-related enquiries. We do not have a support phone line so all communication needs to take place in Discover, it's paramount t...

0 comments3 people liked this • Last modified on 21 February 2024 in Discover

Request a New Discover Account

Let us know in a support ticket If a new team member on your side requires Discover access, this can be requested by submitting a support ticket Choose the option shown below to flag your request: M...

0 comments • Last modified on 7 March 2024 in Discover

Edit The Application Menu

Requirements This user guide is for anyone on Claromentis 8.2+ ----------------------------------------------------------------- Overview In Claromentis, the Application menu defines the main areas/...

0 comments • Last modified on 26 February 2024 in Menu Builder

How to receive notifications as a digest

Introduction The digest feature is a useful tool that will combine all notifications triggered for an application into one list and send one notification about this, rather than sending each individ...

0 comments • Last modified on 28 February 2024 in Communication

Course and Module Validity Reminders

Overview In the Learning application, both Courses and Modules have configurable validity dates meaning that upon completion they will have to be re-taken in X amount of months/years. This guide wil...

0 comments • Last modified on 23 February 2024 in Learning & Courses

InfoCapture: Creating notifications

Emails can be sent from a form by combining triggers with email templates to make notification rules. These can be configured to be sent to: Project Roles, i.e. all users within a Project Role The S...

0 comments • Last modified on 20 March 2024 in Beginner Guides

Policy Manager Notifications

We will provide an overview of available Policy Manager notifications. Notifications are attached to Policy Manager permissions and there are some caveats which are explained below. To find out more...

0 comments • Last modified on 21 March 2024 in Applications 🎓

Infocapture: Edit project properties

Creating a new form Watch the video above and follow along with it and this guide to familiarise the form creation process. From Admin > Infocapture an administrator of the application can create...

5 comments • Last modified on 15 March 2024 in Beginner Guides

Client Hosted - Install - Pre-flight checklist

This checklist is designed for all Claromentis customers who are providing OnPremise infrastructure. This checklist will be used by Claromentis team in order to determine whether the installation of...

0 comments • Last modified on 26 March 2024 in Platform installs

Generating HAR files to analyse web requests

Introduction HAR is the short form for HTTP Archive format. This can be used to analyse web requests when you browse a particular site. It's particularly useful for troubleshooting performance ...

0 comments • Last modified on 14 March 2024 in System Admin

InfoCapture scenario: Auto-populate metadata to IC tickets

Introduction In InfoCapture, metadata from the People application can be pulled through when submitting tickets. The Submitter’s information will auto-populate so they are not required to manually e...

0 comments1 person liked this • Last modified on 8 March 2024 in Advanced Guides

Marketplace user directory sync - user guide

User Directory Sync User Guide Key points Our user directory sync module allows scheduled user attributes updates from three separate sources: Azure Active Directory, Okta Universal Directory and CS...

0 comments2 people liked this • Last modified on 4 April 2024 in Technical Documentation

What Is Audit Manager?

Included in this article: 1 - How does it work - The back-end: 2 - Adding and editing clauses 3 - Adding and editing question sets ----------------------------------------------------------------- W...

0 comments • Last modified on 16 April 2024 in Audit Manager

How to use the Free Claromentis Mobile App

Claromentis mobile app is a quick way to have your Digital Workplace on the go. Please note: If your site has access requirements e.g. a VPN the free app will not work and you will need to request a...

0 comments1 person liked this • Last modified on 5 April 2024 in Mobile App

Policy Manager Permissions

When setting up a new policy you will be presented with a Permission dialogue allowing you to have granular control on a policy. View Policy: Viewing a policy only - users with only this permission ...

0 comments2 people liked this • Last modified on 25 April 2024 in Policy Manager

Blog Subscriptions

Users can subscribe to blog channels to receive notifications when a new blog post is published or if an existing post has been edited within the associated channel. The Blog application will list b...

0 comments • Last modified on 24 April 2024 in Blog

Setting up an Approval Process in Blog

Permissions are given through Blog channels and using a certain structure will allow an approval process to be created. This is an optional feature that can be used when appropriate for your Blog co...

0 comments • Last modified on 18 April 2024 in Blog