Multi-factor Authentication (MFA), or two-factor authentication, is a method of access control to Claromentis in which a user is granted access only after successfully entering the unique number gen...
0 comments • Last modified on 23 February 2024 in Two factor
Discover is our support portal and a one-stop shop for all Intranet-related enquiries. We do not have a support phone line so all communication needs to take place in Discover, it's paramount t...
0 comments • 3 people liked this • Last modified on 21 February 2024 in Discover
Let us know in a support ticket If a new team member on your side requires Discover access, this can be requested by submitting a support ticket Choose the option shown below to flag your request: M...
0 comments • Last modified on 7 March 2024 in Discover
Requirements This user guide is for anyone on Claromentis 8.2+ ----------------------------------------------------------------- Overview In Claromentis, the Application menu defines the main areas/...
0 comments • Last modified on 26 February 2024 in Menu Builder
Introduction The digest feature is a useful tool that will combine all notifications triggered for an application into one list and send one notification about this, rather than sending each individ...
0 comments • Last modified on 28 February 2024 in Communication
Overview In the Learning application, both Courses and Modules have configurable validity dates meaning that upon completion they will have to be re-taken in X amount of months/years. This guide wil...
0 comments • Last modified on 23 February 2024 in Learning & Courses
We will provide an overview of available Policy Manager notifications. Notifications are attached to Policy Manager permissions and there are some caveats which are explained below. To find out more...
0 comments • Last modified on 21 March 2024 in Applications 🎓
Creating a new form Watch the video above and follow along with it and this guide to familiarise the form creation process. From Admin > Infocapture an administrator of the application can create...
5 comments • Last modified on 15 March 2024 in Beginner Guides
This checklist is designed for all Claromentis customers who are providing OnPremise infrastructure. This checklist will be used by Claromentis team in order to determine whether the installation of...
0 comments • Last modified on 26 March 2024 in Platform installs
Introduction HAR is the short form for HTTP Archive format. This can be used to analyse web requests when you browse a particular site. It's particularly useful for troubleshooting performance ...
0 comments • Last modified on 14 March 2024 in System Admin
Introduction In InfoCapture, metadata from the People application can be pulled through when submitting tickets. The Submitter’s information will auto-populate so they are not required to manually e...
0 comments • 1 person liked this • Last modified on 8 March 2024 in Advanced Guides
User Directory Sync User Guide Key points Our user directory sync module allows scheduled user attributes updates from three separate sources: Azure Active Directory, Okta Universal Directory and CS...
0 comments • 2 people liked this • Last modified on 4 April 2024 in Technical Documentation
Included in this article: 1 - How does it work - The back-end: 2 - Adding and editing clauses 3 - Adding and editing question sets ----------------------------------------------------------------- W...
0 comments • Last modified on 16 April 2024 in Audit Manager
Claromentis mobile app is a quick way to have your Digital Workplace on the go. Please note: If your site has access requirements e.g. a VPN the free app will not work and you will need to request a...
0 comments • 1 person liked this • Last modified on 5 April 2024 in Mobile App
When setting up a new policy you will be presented with a Permission dialogue allowing you to have granular control on a policy. View Policy: Viewing a policy only - users with only this permission ...
0 comments • 2 people liked this • Last modified on 25 April 2024 in Policy Manager
Users can subscribe to blog channels to receive notifications when a new blog post is published or if an existing post has been edited within the associated channel. The Blog application will list b...
0 comments • Last modified on 24 April 2024 in Blog
Permissions are given through Blog channels and using a certain structure will allow an approval process to be created. This is an optional feature that can be used when appropriate for your Blog co...
0 comments • Last modified on 18 April 2024 in Blog
We will provide an overview of available Blog notifications. Notifications are attached to Blog permissions. Users will only receive notifications if they have permission to view the blog channel. T...
0 comments • Last modified on 23 April 2024 in Blog
Please read this article for the steps ahead of this stage of the process. ----------------------------------------------------------------- Introduction to the front-end Now that you have built the...
0 comments • Last modified on 16 April 2024 in Audit Manager
Using an Announcement is a fast way to get important information in front of your users e.g. notice about a scheduled fire drill, reminders about national holidays, instructions on changes in proces...
0 comments • Last modified on 7 May 2024 in Announcements