Requirements This user guide is for anyone on Claromentis 8.2+ Overview This user guide will show you how to send internal communication within the intranet to a individual user or group of users. A...
0 comments • Last modified on 30 November 2023 in Communication
Topics covered: Creating categories and permissions Creating an article Asking questions and responding ----------------------------------------------------------------- 1. Creating categories Categ...
2 comments • Last modified on 30 November 2023 in Knowledge Base
Single SaaS Server Install Description: The work is to set up a cloud-hosted environment, which can be accessed to by Claromentis admin. Pre-conditions: Filled out Server Access Details form: https:...
0 comments • Last modified on 3 October 2018 in Platform installs
Automation doesn't just counteract the need to go into the office by replacing paperwork with e-forms. It also makes your staff more efficient, boosts internal SLAs, and saves time. Here are so...
0 comments • 1 person liked this • Last modified on 6 December 2023 in Top Intranet Tips
Explore Pages Component
0 comments • 1 person liked this • Last modified on 1 December 2023 in Pages
In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...
0 comments • Last modified on 30 November 2023 in IC webinars
Download the PDF above here.
0 comments • Last modified on 6 December 2023 in Getting Started
Introduction The News application allows admins to set permissions for news channels and manage news articles within your intranet. The News application admin panel has a variety of configuration op...
0 comments • Last modified on 1 December 2023 in News
With every form you make, you're extremely likely to be working with Field Conditions (Also known as Field Condition Sets) and Triggers. They are the ways in which you specify when you want you...
0 comments • 1 person liked this • Last modified on 21 June 2023 in Beginner Guides
We will cover how articles can be deleted and recovered using the trash can feature in the News application. Deletion can be carried out from both the front-end and the back end of the system. Delet...
The SLA system makes use of 'Traffic Lights'. Consider traffic lights to be similar to the 'status' of a form, but one which is only ever controlled automatically. An SLA is used...
0 comments • Last modified on 21 June 2023 in Beginner Guides
Introduction The Open Items component generates a list of InfoCapture tickets that require action, defined as 'In Progress'. This can be set by administrators to populate with tickets from...
0 comments • Last modified on 7 December 2023 in InfoCapture
This article relates to the following four project option tabs available on the admin side of a form: General List Options Tickets per page: The number of tickets to be displayed in the list of issu...
0 comments • Last modified on 21 June 2023 in Beginner Guides
Introduction In this article, we will provide an understanding of creating field visibility in a practical form building sense. For this scenario, we will be making a drop-down field enable a text f...
0 comments • Last modified on 7 December 2023 in InfoCapture
What is Infocapture? A Business Process Management application for creating bespoke e-forms and workflows to match your existing business processes. Save time, paperwork, and resources by leveraging...
0 comments • 2 people liked this • Last modified on 3 January 2024 in Beginner Guides
Overview The front end of Documents will be used by the majority of end-users. Accessing the application they will be able to see all the folders, subfolders and files administrators have given them...
0 comments • Last modified on 30 November 2023 in Documents
Requirements Before creating a new Organisational Chart you will ideally have configured your organisation structure correctly. It is not necessarily essential to do this but it makes the process ea...
0 comments • Last modified on 1 December 2023 in Org Chart
🗓 One - Two Weeks Prior to Launch Generate intranet awareness Intranet teasers Generate awareness of your new intranet by giving users a taster of what they can expect from the new system. This migh...
0 comments • 1 person liked this • Last modified on 6 December 2023 in Onboarding
In this article, you will be given an overview of the admin area of the Org Chart application. The Org Chart admin panel consists of two sections Org Chart List and Permissions ---------------------...
Overview Working landscapes are dynamic and the members of your intranet management team are likely to change over time. New personnel will need to be trained to manage your site and any individual(...
0 comments • 3 people liked this • Last modified on 30 November 2023 in Onboarding