16 results found for tag 'knowledgebase'
1 comment • Last modified on 6 August 2018 in Knowledge Base
2 comments • Created on 26 May 2017 in Events
Category Expert
A Category Expert is a user with specialised knowledge in a particular category of the Knowledge Base application. In Claromentis, a Category Expert can endorse articles and answer category question...
0 comments • Last modified on 30 November 2023 in Knowledge Base
Subscribing to Knowledge base
The Subscribe feature allows users to follow and keep up-to-date with any Knowledge base category or guides they have permission to. A notification will be generated to a Knowledge base subscriber a...
0 comments • Last modified on 29 July 2024 in Knowledge Base
Spell Check in CK Editor
The third-party provider of content creation in Claromentis, CK Editor, has rescinded free use of the built-in spell checker. As a result, the spell checker will no longer appear in content creation...
0 comments • Last modified on 30 November 2023 in Knowledge Base
Upload images in CK Editor
Images can be added to various Claromentis applications via CK editor. Applications include Knowledge Base, News, and Blogs. ----------------------------------------------------------------- Adding ...
0 comments • Last modified on 30 November 2023 in Knowledge Base
Knowledge Base Questions
Overview Knowledge Base can be used for questions and sharing information in a similar way to the articles. Topics covered: Toggle Questions & Permissions Asking a question Questions area per ca...
0 comments • Last modified on 30 November 2023 in Knowledge Base
Creating a Knowledge Base article
Introduction Check out our step-by-step guide on how to create a knowledge base article via the Knowledge Base Application. ----------------------------------------------------------------- Adding a...
0 comments • Last modified on 30 November 2023 in Knowledge Base
Knowledge Base: Overview
Topics covered: Creating categories and permissions Creating an article Asking questions and responding ----------------------------------------------------------------- 1. Creating categories Categ...
2 comments • Last modified on 30 November 2023 in Knowledge Base
Embed a PDF on a page or in an article
PDFs can be embedded into Pages, News, or Knowledge Base articles. Existing PDFs will need to be uploaded in the Documents application first as this process requires the unique document ID given to ...
2 comments • 2 people liked this • Last modified on 30 November 2023 in Documents
Multilingual Category Name
This feature is available from Knowledge Base v3.6.0+ in Claromentis 8.6 Step 1: Rename the existing category From the Knowledgebase admin panel, edit category name to the following multi-lingual fo...
0 comments • Last modified on 30 November 2023 in Knowledge Base
KnowledgeBase Overview (Online Drop-In Session)
This is a recording from the Claromentis Drop-In session on Wednesday the 2nd of May 2018 In this video we have an overview of the Knowledgebase application, giving an insight on how the application...
0 comments • Last modified on 30 November 2023 in Knowledge Base
How to add Anchor tags to jump to specific location on a page
What is an anchor tag? Anchor tag is essentially a tag that you can attach to a word or a phrase (exactly like you would a normal internal or external link), except it brings readers down to a diffe...
0 comments • Last modified on 30 November 2023 in Knowledge Base
Create collapsible content in Knowledge Base
Overview Advanced Tip! This tutorial require viewing Source Code and performing HTML Coding Within KnowledgeBase article you may want to create content that are hidden by default but only revealed i...
3 comments • 2 people liked this • Last modified on 30 November 2023 in Knowledge Base
How to Embed a Video
Overview The status of your video and where you wish to show it will determine how you go about this in Claromentis. Read the instructions below based on whether the: Video is on your local PC and r...
2 comments • 2 people liked this • Last modified on 30 November 2023 in Knowledge Base