99 results found for tag 'intranet'
Creating a Knowledge Base article
Introduction Check out our step-by-step guide on how to create a knowledge base article via the Knowledge Base Application. ----------------------------------------------------------------- Adding a...
Statistics overview
The Statistics application can be used to obtain a general overview of intranet usage (Claromentis 8.9+). The application provides analytical highlights of the main engagement metrics which include ...
How the 'Open Items' Component Works
Introduction The Open Items component generates a list of InfoCapture tickets that require action, defined as 'In Progress'. This can be set by administrators to populate with tickets from...
Documents: Uploading files from the front end
Documents can be added to folders from the front end or admin side of the Documents application by users with the appropriate permissions to these areas. This guide will detail the steps to follow w...
Pages: Front-end overview
The article will provide a front-end overview of the Pages application. Generally, we recommend linking Sites & Pages in your Main menu to assist user navigation between them, rather than direct...
Key Components to Intranet Success
Your successful intranet will provide employees with an engaging workspace to efficiently complete their daily tasks and securely collaborate with colleagues. But how can you make your intranet a su...
Getting Started for admins Endorsed
This guide is designed for new intranet administrators and Discover portal users who are new to the platform. Learn about the essential tools for managing your intranet as an administrator and as a ...
5 Steps to Getting your Intranet Back on Track
The telltale warning signs may have been around for a while, nonetheless, it's been firmly established: your corporate intranet is outdated and in need of improvements. If you find yourself in ...
Incremental Intranet Improvements VS The Big Bang Approach
Implementing incremental improvements to an intranet has been highlighted as a key factor in achieving long-term success. By comparison, the big bang approach usually happens after a significant tim...
Intranet Governance Policy - Do I need One?
What is an Intranet Governance Policy? Typically an Intranet Governance Policy is presented in the form of a document but can also be stored as a Policy in the Policy Management Application. It prov...
Create an Intranet Strategy in 3 Steps
Intranet strategies vary to suit the individual needs of each organization and can range in both timescales and size. The purpose of an intranet strategy is two-fold: to provide the intranet team wi...
Content Management Guidelines
Intranets don’t serve the typical content marketing goals of corporate websites, that is, to gain new leads and provide potential prospects with business information. Intranets exist to serve your e...
Change Requests
This guide will cover the purpose of our change request and the information you will need to provide. The change request form is for: Custom work: This relates to any custom work you would like deve...
Aligning your External and Internal Communications
Most organisations spend a great deal of effort managing and implementing their external communications but fail to replicate this very same effort internally. How well organisations manage their co...
Communication FAQ's
How do I control what type of notifications I receive from the site? Each user can set individual notification preferences either per application or by default for all of them. To check what you cur...
Claromentis Browser Support Endorsed
Our teams focus on utilising the latest technology, allowing our customers to benefit from the best intranet software for their business. As browser technology advances, so do we, and our research a...
Documents: Creating a Folder
Creating folders requires specific permission to carry out. Application administrators of Documents can interact with the whole directory (and files within) from the Admin side of Documents, includi...
People: My Profile
Requirements This user guide is for anyone on Claromentis 8.2+ Overview This video aims to show how a user can configure and update their own profile Steps 1. Users can access their profile from eit...
Documents: Admin Side (General)
Only application administrators of the Documents application can access this area via Applications > Admin > Documents. 1. ERMS features These options can be changed depending on company needs...