News: Front-end overview

Introduction The News application allows users to follow and keep up-to-date with any news channels and articles made by content creators. We will cover the following areas: Overview of News applica...

2 comments • Last modified on 16 November 2023 in News

Knowledge Base: Overview

Topics covered: Creating categories and permissions Creating an article Asking questions and responding ----------------------------------------------------------------- 1. Creating categories Categ...

2 comments • Last modified on 30 November 2023 in Knowledge Base

IC Webinar Part 4

In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...

0 comments • Last modified on 30 November 2023 in IC webinars

Subscribing to Knowledge base

The Subscribe feature allows users to follow and keep up-to-date with any Knowledge base category or guides they have permission to. A notification will be generated to a Knowledge base subscriber a...

0 comments • Last modified on 29 July 2024 in Knowledge Base

2 comments • 1 person liked this • Created on 12 August 2016 in Advanced Guides

CSV: Updating user profile fields

In this guide, we will outline the process of exporting & updating profile fields by importing a CSV file in the People application. Using this method will update any profile field you require a...

0 comments • Last modified on 1 December 2023 in People (Staff Directory)

People: Admin overview

In this article, you will be given an overview of the admin area of the People application where you will be able to manage/edit users within your intranet. The information below is outlined in the ...

0 comments • Last modified on 1 August 2024 in People (Staff Directory)

Centralized or Decentralized Content Management?

Adopting a Centralised or Decentralised Content Creation Approach on your Intranet A significant factor in achieving high user adoption rates on your intranet involves the regular addition of releva...

0 comments • Last modified on 6 December 2023 in Getting Started

Aligning your External and Internal Communications

Most organisations spend a great deal of effort managing and implementing their external communications but fail to replicate this very same effort internally. How well organisations manage their co...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

Intranet Launch Ideas

Intranet Launch Ideas Whether it’s a large-scale launch or an internal email advising your team of a go-live date; an intranet’s launch plays a significant part in its overall success. Without this,...

0 comments • Last modified on 6 December 2023 in Getting Started

Incremental Intranet Improvements VS The Big Bang Approach

Implementing incremental improvements to an intranet has been highlighted as a key factor in achieving long-term success. By comparison, the big bang approach usually happens after a significant tim...

0 comments • Last modified on 6 December 2023 in Getting Started

Intranet Governance Policy - Do I need One?

What is an Intranet Governance Policy? Typically an Intranet Governance Policy is presented in the form of a document but can also be stored as a Policy in the Policy Management Application. It prov...

0 comments • Last modified on 6 December 2023 in Onboarding

Content Management Guidelines

Intranets don’t serve the typical content marketing goals of corporate websites, that is, to gain new leads and provide potential prospects with business information. Intranets exist to serve your e...

0 comments • Last modified on 6 December 2023 in Getting Started

Key Components to Intranet Success

Your successful intranet will provide employees with an engaging workspace to efficiently complete their daily tasks and securely collaborate with colleagues. But how can you make your intranet a su...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

InfoCapture scenario: Making fields appear

Introduction In this article, we will provide an understanding of creating field visibility in a practical form building sense. For this scenario, we will be making a drop-down field to enable a Tex...

0 comments • Last modified on 17 July 2024 in InfoCapture

Create an Intranet Strategy in 3 Steps

Intranet strategies vary to suit the individual needs of each organization and can range in both timescales and size. The purpose of an intranet strategy is two-fold: to provide the intranet team wi...

0 comments • Last modified on 6 December 2023 in Getting Started

Intranet Launch Checklist

🗓 One - Two Weeks Prior to Launch Generate intranet awareness Intranet teasers Generate awareness of your new intranet by giving users a taster of what they can expect from the new system. This migh...

0 comments • 1 person liked this • Last modified on 6 December 2023 in Onboarding

Claromentis Browser Support

Our teams focus on utilising the latest technology, allowing our customers to benefit from the best intranet software for their business. As browser technology advances, so do we, and our research a...

0 comments • 3 people liked this • Last modified on 6 December 2023 in Top Intranet Tips

Category Expert

A Category Expert is a user with specialised knowledge in a particular category of the Knowledge Base application. In Claromentis, a Category Expert can endorse articles and answer category question...

0 comments • Last modified on 30 November 2023 in Knowledge Base

How to Edit the Homepage

Requirements This user guide is for anyone on Claromentis 8.2+ ----------------------------------------------------------------- Overview The guide will cover how to edit the homepage using the Page...

2 comments • 6 people liked this • Last modified on 1 December 2023 in Pages