Communication FAQ's

How do I control what type of notifications I receive from the site? Each user can set individual notification preferences either per application or by default for all of them. To check what you cur...

0 comments • Last modified on 30 November 2023 in Communication

Setting Up the LDAP tool

This article will outline how to use the LDAP tool which sits in the System Panel from Claromentis 8.3+ This LDAP tool means you can connect your company Active directory to sync with your Claroment...

3 comments • 1 person liked this • Last modified on 6 December 2023 in Active directory

Onboarding Overview

In a nutshell, onboarding is where our team work with you to get your intranet set up and ready for your company-wide launch. As part of your discussion with our Sales team, you would have purchased...

0 comments • Last modified on 6 December 2023 in Getting Started

Category Expert

A Category Expert is a user with specialised knowledge in a particular category of the Knowledge Base application. In Claromentis, a Category Expert can endorse articles and answer category question...

0 comments • Last modified on 30 November 2023 in Knowledge Base

2 comments • 1 person liked this • Created on 12 August 2016 in Advanced Guides

News: Admin overview

Introduction The News application allows admins to set permissions for news channels and manage news articles within your intranet. The News application admin panel has a variety of configuration op...

0 comments • Last modified on 1 December 2023 in News

Intranet Launch Checklist

🗓 One - Two Weeks Prior to Launch Generate intranet awareness Intranet teasers Generate awareness of your new intranet by giving users a taster of what they can expect from the new system. This migh...

0 comments • 1 person liked this • Last modified on 6 December 2023 in Onboarding

Intranet Governance Policy - Do I need One?

What is an Intranet Governance Policy? Typically an Intranet Governance Policy is presented in the form of a document but can also be stored as a Policy in the Policy Management Application. It prov...

0 comments • Last modified on 6 December 2023 in Onboarding

Intranet Launch Ideas

Intranet Launch Ideas Whether it’s a large-scale launch or an internal email advising your team of a go-live date; an intranet’s launch plays a significant part in its overall success. Without this,...

0 comments • Last modified on 6 December 2023 in Getting Started

Key Components to Intranet Success

Your successful intranet will provide employees with an engaging workspace to efficiently complete their daily tasks and securely collaborate with colleagues. But how can you make your intranet a su...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

Content Management Guidelines

Intranets don’t serve the typical content marketing goals of corporate websites, that is, to gain new leads and provide potential prospects with business information. Intranets exist to serve your e...

0 comments • Last modified on 6 December 2023 in Getting Started

Intranet Menu Structure - Departmental or Task-based?

Before you officially launch your new intranet software, you’ll have to decide upon the most efficient top-level menu structure for your intranet users. This top-level menu structure plays an import...

0 comments • Last modified on 6 December 2023 in Onboarding

5 Steps to Getting your Intranet Back on Track

The telltale warning signs may have been around for a while, nonetheless, it's been firmly established: your corporate intranet is outdated and in need of improvements. If you find yourself in ...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

Assembling an Intranet Project Team

As you prepare to embark upon the first steps of implementing your intranet project, this article will help you determine the necessary pre-launch project activities, and assist you with the constru...

0 comments • Last modified on 6 December 2023 in Getting Started

Knowledge Base: Overview

Topics covered: Creating categories and permissions Creating an article Asking questions and responding ----------------------------------------------------------------- 1. Creating categories Categ...

2 comments • Last modified on 30 November 2023 in Knowledge Base

Incremental Intranet Improvements VS The Big Bang Approach

Implementing incremental improvements to an intranet has been highlighted as a key factor in achieving long-term success. By comparison, the big bang approach usually happens after a significant tim...

0 comments • Last modified on 6 December 2023 in Getting Started

IC Webinar Part 4

In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...

0 comments • Last modified on 30 November 2023 in IC webinars

Centralized or Decentralized Content Management?

Adopting a Centralised or Decentralised Content Creation Approach on your Intranet A significant factor in achieving high user adoption rates on your intranet involves the regular addition of releva...

0 comments • Last modified on 6 December 2023 in Getting Started

InfoCapture Scenario: Making fields appear

Introduction In this article, we will provide an understanding of creating field visibility in a practical form building sense. For this scenario, we will be making a drop-down field enable a text f...

0 comments • Last modified on 31 October 2023 in InfoCapture

Claromentis Browser Support

Our teams focus on utilising the latest technology, allowing our customers to benefit from the best intranet software for their business. As browser technology advances, so do we, and our research a...

0 comments • 3 people liked this • Last modified on 6 December 2023 in Top Intranet Tips