94 results found for tag 'intranet'
People: Configure User Profile Fields
People administrators can manage all user profile fields from the 'configure profile fields' area. The order of fields, as well as which People areas they appear in, can be set or updated....
Category Experts
A Category Expert is a user with specialised knowledge in a particular category of the Knowledge Base application. In Claromentis, a Category Expert can endorse articles and answer category question...
CSV: Updating user profile fields
User profile fields are managed in the 'Configure profile fields' area of the People application. Information can be placed in these fields about users by users themselves from the 'E...
User Management FAQ
Introduction Below is a list of questions which are frequently asked by Claromentis sales team and prospects looking for an Intranet solution. The article covers frequently asked questions about SSO...
People: My Settings
My settings will allow users to manage and update certain aspects of the system that are more suitable to their preferences. My settings The area can be opened by clicking on the profile picture and...
Intranet Menu Structure - Departmental or Task-based?
Before you officially launch your new intranet software, you’ll have to decide upon the most efficient top-level menu structure for your intranet users. This top-level menu structure plays an import...
Org Chart: Admin Side
An application administrator of the Org Chart application can follow this guide. Head to Admin > Org Chart to open the admin side and the tabs explained below. Org Chart list This tab will list a...
Communication FAQ's
How do I control what type of notifications I receive from the site? Each user can set individual notification preferences either per application or by default for all of them. To check what you cur...
User Password Reset by an Administrator of People
Introduction The length and strength of passwords on your site, as well as the number of incorrect attempts users get before their account is frozen is set by an administrator in the Password Policy...
Sending In-System Messages
Users can send in system messages to each other. Administrators of Communication can additionally allow certain users to send messages in bulk, called a notification. If a user does not have permiss...
News: Admin overview
The admin side of News (applications > Admin > News) has a variety of configuration options: Channels & Templates Metadata Trash can RSS feeds Application administrators of News can follow...
Subscribing to Knowledge base
The Subscribe feature allows users to follow and keep up-to-date with any Knowledge base category or guides they have permission to. A notification will be generated to a Knowledge base subscriber a...
Set Up An Approval Process In News
An approval process can be set up in News Channels to ensure that some users can only create draft articles that will only be made live once approved by others. This is done by differentiating the p...
Getting Started for admins Endorsed
This guide is designed for new intranet administrators and Discover portal users who are new to the platform. Learn about the essential tools for managing your intranet as an administrator and as a ...
Creating a News Article
Users need 'Add & edit' and 'publish' permissions for a News channel to be able to add articles to it. News application administrators can ensure all users who should be able...
Documents: Permissions explained
This article details the permissions available in the document application and explains how to set these to inherit across directory levels. An application administrator of People can create People ...
Upgrade Requests
General advice Your team can raise an upgrade request at any time here. Our support team may also raise an upgrade request on your behalf as part of resolving a support ticket (and will always commu...
Documents Front End (General)
The front end of Documents will be used by the majority of end-users. Accessing the application they will be able to see all the folders, subfolders and files administrators have given them permissi...
Change Requests
Your team can raise a change request ticket at any time, here. The change request form is for: Custom work: Any bespoke feature that the Intranet cannot currently do, but you would like it to Techni...
Document Metadata
The Metadata application allows the inclusion of additional fields within other Claromentis applications, such as Documents and News. These fields allow users to submit further information alongside...