1. To cancel a booking that has already been made, open the front end of holiday planner > click the 3 dots > My Holidays > Requests History
This lists all bookings you have made:
2. It is possible to cancel a pending holiday request by clicking the cancel button.
3. A pop-up will appear asking you to confirm this; select 'ok' to proceed.
3a. If the day type included did NOT require approval to book, any cancellation will automatically be approved. The label in your requests list will update to 'Cancelled'. If there was any change to your quota for the booking, it will be reversed and reflected in your quota on the front end.
3b. If the day type included DID require approval to book, you can request to cancel the booking; a notification will be sent to the manager (or substitute) of the holiday group you are in. The label in your request will update to 'Cancellation requested' while it waits for the manager to respond. They can either accept or reject the cancellation request. Either way, you will receive a notification of the outcome so further action can be taken if necessary.
Rejected: The cancellation is rejected, and the booking stands.
Approved: The cancellation is accepted. The user's planner and quota (if applicable) update to reflect this.
4. The user is free to create more bookings, cancellations, or check out their visual planner and past requests.
