The Knowledge base application is where how-to or informative guides are created and can be viewed.
Users can be permitted to view all guides or just certain categories.
The index below offers more information on how to use the application. If you run into any issues or have a product functionality question, please submit a support ticket so our team can assist.
Knowledge Base application literature index
These guides are intended for sysadmins & application administrators - those who will advise end-users on how to use the application as well as manage the whole directory.
It is recommended to start at the top and read through in order.
Fundamentals:
Creating articles:
Content creation tips & tricks:
Extras:
Questions
Further Learning
We have an e-Learning course available here on Discover that covers the People application in detail and would suit new administrators or those looking for a refresher.
