Set up an approval process in Knowledge Base

Draft

Permissions

An approval process can be set up in Knowledge Base. Any user/role/group defined can be set to match the following:

  • Only create draft content, submitted to others to publish (i.e. users not permitted to make content live).

 

 

 

  • Be able to create their own personal drafts and publish these (i.e. users trusted to post content).

 

 

  • Be able to create their own personal drafts, publish own content, and view/publish the drafts submitted for approval by those with only 'Create Draft' rights (i.e. users with the highest level of editing and publishing ability as well as responsibility).

 

Please note: Submitted drafts by other users will appear in the application landing area or in a specific category they were posted in for users to edit and publish when ready.

 

 

Created on 3 June 2026 by Hannah Door

2 Views   

Share