Intranet Inbox

The Communication application allows users to send messages internally as well as receive system notifications from other applications.

 

Communication Inbox explained

Head to Applications > Communication

On the left of the inbox, each tab stores either messages or notifications.

Messages are those sent from other individual users or groups:
 

 

They can be archived using the icon for this, and searched for keywords:

 

 

Notifications are those sent from the system and as set in a user's preferences.


They can be changed to all 'read' or deleted using the icons for this, and there is also a keyword search here:

 

Compose a message from either area using the icon:

 

Click the three dots to access notification preferences.

 

The In-system messenger

When browsing the Intranet, the in-system messenger bell icon will appear in the top bar (unless removed by an administrator from appearing via the Design panel)

This allows users to visually see if a new in-system notification has been received through the red bubble and perform other actions without having to navigate to Applications > Communication:

A new message can be composed, others checked and marked as read, as well as preferences accessed.

 

Created on 19 June 2024 by Hannah Door

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