493 results found for ''
Plugin: InfoCapture Automator & Scheduling
IC Automator IC Automator is a new module for InfoCapture (BPM) that allows tickets from selected InfoCapture projects to be created and assigned automatically based on a regular schedule. This func...
0 comments • 1 person liked this • Last modified on 4 August 2023 in Marketplace & Custom
Customer-Built Plugins
Introduction Please note: This article only applies to customers who host their Claromentis intranet on their own server (on-premise). We’re making some changes to our framework that will affect leg...
0 comments • 2 people liked this • Last modified on 11 May 2021 in Marketplace & Custom
Infocapture Like button
Module description This module provides an admin panel which lists the InfoCapture projects in the system. When an admin selects one or more of these projects, and saves the config, those projects w...
0 comments • Last modified on 2 November 2022 in Marketplace & Custom
Third Party Integrations
What do you need to achieve with the integration? Depending on the external provider you are hoping to use with Claromentis, it's possible this will not work out of the box, or that some featur...
0 comments • Last modified on 6 October 2023 in Marketplace & Custom
Supported PHP Version Matrix
Supported PHP versions for different versions of Claromentis. http://php.net/supported-versions.php Claromentis 7.4.* 8 8.1 8.2 8.3 - 8.5 8.6 8.7 - 8.9 - 8.10 8.11 - 8.13 9.0 10.0 PHP 5.4 PHP 5.5 PH...
0 comments • 2 people liked this • Last modified on 30 November 2023 in Technical Documentation
Reinstalling Claromentis Services after updating Java on Windows
Overview Claromentis utilises 3 services that rely on Java and will break when the version of Java installed on the web server is changed. The reason for this is that the services store the contents...
0 comments • 1 person liked this • Last modified on 30 November 2023 in Technical Documentation
How to apply a new Claromentis license to an On premise system
Introduction This article details how to apply a new Claromentis license to an existing Claromentis system. To request additional user licenses, please submit a request using this form: https://disc...
0 comments • 1 person liked this • Last modified on 30 November 2023 in Technical Documentation
On Premise - Hosting Recommendations & Responsibilities
Introduction Our team strongly recommends going with our SaaS offering in the majority of cases, as clients who use our cloud offering don't need to worry about the resources or the responsibil...
0 comments • 1 person liked this • Last modified on 24 April 2023 in Technical Documentation
Integrating with existing Identity Providers (SSO) and User Directories
Introduction The Claromentis framework fully supports integration with existing user directories and identify providers. In short, integration with user directories allows for the easy provisioning ...
1 comment • 1 person liked this • Last modified on 15 November 2019 in Technical Documentation
Microsoft Exchange
What is Microsoft Exchange? Microsoft Exchange Server is a mail server and calendar by Microsoft that exclusively run on Windows Server. Microsoft Exchange typically is deployed on-premise. Exchange...
0 comments • Last modified on 30 November 2023 in Technical Documentation
GDPR - List of sub-processors
We work with the following sub-processors, some of whom are based outside of the EEA. For each we have at the least signed a Data Protection Agreement directly with them but 1-3 also have signed up ...
0 comments • Last modified on 7 November 2019 in Technical Documentation
On Premise - Deployment Options and Network Topology
When it comes to On-premise deployment there are 3 types of the network topology which you may want to consider: 1. Close System Claromentis is installed within the internal network, access to Claro...
0 comments • Last modified on 26 November 2019 in Technical Documentation
Updating LibreOffice
Prerequisits Download the version of LibreOffice desired (e.g. https://www.libreoffice.org/donate/dl/win-x86_64/6.2.2/en-US/LibreOffice_6.2.2_Win_x64.msi) Ensure that the /Claromentis/software/Libre...
0 comments • Last modified on 22 November 2022 in Technical Documentation
Splashtop Installation Guide
Introduction This guide will explain the steps for the installation and configuration of the Splashtop Streamer. This software will allow Claromentis Technicians to connect to your system, these ses...
0 comments • 1 person liked this • Last modified on 25 May 2022 in Technical Documentation
Single Sign On (SSO), User Provisioning, and User Directory Synchronisation
Overview When it comes to integrating with an existing or third-party Identity provider, there are 3 levels of integration depending on your requirements. 1. Single Sign-On By definition, Single Sig...
2 comments • 4 people liked this • Last modified on 2 May 2023 in Technical Documentation
How we connect to On-Premise servers - Splashtop
Please note: This only applies if you are hosting Claromentis within your own infrastructure This article is in reference to the following News article that was published 4th June 2020 - here. Intro...
0 comments • Last modified on 22 April 2021 in Technical Documentation
Document export to SFTP or Google Drive
Introduction Documents uploaded to Claromentis can be exported from the application to a separate location, however this needs to be either an SFTP server or Google Drive. Overview of the export pro...
0 comments • Last modified on 30 November 2023 in Technical Documentation
Claromentis API Documentation
API Developer Guides & Resources Claromentis APIs, allows you to build a functional app or integration quickly with other systems. Here is a general overview and how to access them. https://deve...
0 comments • Last modified on 30 November 2023 in Technical Documentation
On-Premise Staging Server Creation
Introduction This document will outline not only the options for creating a Staging server within an On-Premise environment but how it needs to be done along with the responsibilities of both Clarom...
0 comments • Last modified on 29 April 2022 in Technical Documentation
SendGrid Integration
ℹ️ This feature is only available from Claromentis 8.13.17 What is SendGrid? Twilio SendGrid is a cloud-based email service with many features including reporting and API. Claromentis uses SendGrid ...
0 comments • Last modified on 26 April 2023 in Technical Documentation