336 results found for ''

Behaviour: SLA

Understanding SLAs The SLA system makes use of 'Traffic Lights'. You could consider traffic lights to be similar to the 'status' of a form, but one which is only ever controlled ...

0 comments • Last modified on 14 August 2018 in Beginner Guides

Behaviour: Automatic Changes/Dynamic Field Changes

Understanding Automatic Changes Automatic changes, also known as Dynamic Field Changes, use triggers to change the value of a field on your form. The most common usage is to automatically change the...

0 comments • Last modified on 14 August 2018 in Beginner Guides

List Options

This article relates to the following four project option pages: General List Options Number of issues The number of tickets (also known as issues) to be displayed in the list of issues can be defin...

0 comments • Last modified on 14 August 2018 in Beginner Guides

When to use Chat (Slack/Rocket), Discuss, and Communication App in Claromentis

When it comes to communication everyone's got their preference and sometimes the boundary between when to use them can get really blurred. Email used to be the one solution for all kind of busi...

0 comments • Last modified on 8 January 2019 in Advice, Guidance, Tips

How to Configure the Org Chart Admin

The Org Chart admin pannel consits of two sections Org Chart List and Permissions Org Chart list. This section of the admin pannel allows for users with access to delete and edit any existing org ch...

0 comments • Last modified on 28 January 2019 in Org Chart

Synchronising users Information with third-party databases

There are 3 possible way to get user's information in-sync with other databases, in which you need to decide which one is the 'true' source. 1. LDAP Server If you have Active Director...

0 comments • Last modified on 11 March 2019 in Active directory

Adding an Album to Image Gallery

Introduction You have the ability to create albums within Image Gallery to store groups of images. When images are added through the front end they are able to be placed within these albums. Adding ...

2 comments • Last modified on 14 March 2019 in Image Gallery

News: Admin Overview

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This video will cover the admin side of the News application allowing you to search for articles simmilarly to the front end b...

0 comments • Last modified on 1 February 2018 in User Guides

Understanding page permissions

Article related to version 8.7+ Included in this article What is a page Assigning permissions Ability to create and manage all sites and assign permissions for others to do so Ability manage/edit si...

0 comments • Last modified on 1 October 2019 in Pages ▶️

Clearing cache

Included in this article What is cache? How to clear the system cache How to clear your browser cache Chrome Safari Internet explorer 1. What is cache When you visit a site for the first time, your ...

0 comments • Last modified on 7 October 2019 in Admin & General

How to create responsive / mobile friendly content in Pages

What is responsive content in responsive web design? As content managers that create and manage the content of company intranet, It is practically essential to create one content for all range of de...

0 comments1 person liked this • Last modified on 8 October 2019 in Pages ▶️

Assembling an Intranet Project Team

As you prepare to embark upon the first steps of implementing your intranet project, this article will help you determine the necessary pre-launch project activities, and assist you with the constru...

0 comments • Last modified on 9 October 2019 in Getting started

Incremental Intranet Improvements VS The Big Bang Approach

Implementing incremental improvements to an intranet has been highlighted as a key factor in achieving long-term success. By comparison, the big bang approach usually happens after a significant tim...

0 comments • Last modified on 20 September 2018 in Getting started

How to add a day type in Holiday Planner

Introduction Within the Holiday Planner application you are able to add and edit day types. This allows you to configure what requests users can make. Adding a Day You will need to go to: Admin >...

0 comments • Last modified on 10 October 2019 in Holiday Planner

The Quiz application guide

Article related to version 8.7+ Included in this article Permissions How to create a quiz Viewing statistics 1- Permissions Admin permissions can be given to users by clicking Applications > Admi...

0 comments • Last modified on 14 October 2019 in Admin & General

People: General Confguration

Requirements This user guide is for anyone on Claromentis 8.2+ Overview In this video the general setting in the people admin are looked at to see what functionality we can change for the people app...

0 comments • Last modified on 22 May 2019 in People (Staff Directory) ▶️

People: Skill Search

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This video showcases the Skill Search feature available in the people application. Enablin users to reach out to other staff m...

0 comments • Last modified on 22 May 2019 in People (Staff Directory) ▶️

People: Roles and Groups

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This video provides an insight into the roles and groups feature which is a very important aspect when comes to organising per...

0 comments • Last modified on 24 July 2019 in People (Staff Directory) ▶️

Modal Window

Overview A modal window is a dialog box window that disables the main window but keeps it visible, It is useful to show important information that users must dismiss or close in order to reveal the ...

1 comment1 person liked this • Last modified on 26 July 2019 in Components & Widgets

How to embed Facebook Feed into Pages

Overview How to embed your Facebook page timeline using Embed Component on Pages (available from Claromentis 8.2). Step 1 Go to Facebook Page Plugin Please note that you can only embed feed from Fac...

1 comment • Last modified on 26 July 2019 in Components & Widgets