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The Search Application
Global search can be a handy tool for users to quickly locate relevant files and areas of the site they need. This article covers how site search works and how it can be configured. Global search is...
Claromentis 9: Internet Explorer Support Deprecation FAQ
Why have we decided to stop supporting Internet Explorer in Claromentis 9? From October 2020 Microsoft is discontinuing mainstream support and security updates for Internet Explorer 11 and actively ...
Testing InfoCapture forms
In this article, we are going to demonstrate the quickest and most effective way of testing InfoCapture forms. This can be useful if you have a form that is live, would like to make changes but want...
IC form building part 2
The second part of our infocapture form building webinar by Michael Hassman on 13th of August 2020.
Password Recovery
How to recover the Claromentis password? If you have forgotten your password you can use the Forgot your password? link located at the login page of Claromentis, in order to receive an automatic ema...
Retrieving system information
System information gives a complete output of your site's overall version and the versions of applications installed on the system. When Claromentis requires an upgrade or you are reporting a b...
Infocapture webinar part 3
This is the 3rd webinar in our Infocapture series.
IC Webinar Part 4
In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...
Claromentis 9: Publish FAQ
Why is Publish being deprecated in Claromentis 9? Publish was our primary content management system (CMS) until Pages was introduced in Claromentis 8.1 back in 2017. Since then, we have maintained b...
How to Distribute Custom Mobile App
Overview There are clear advantages of mobility and having a dedicated Mobile App for your Intranet and Digital Workplace increases user adoption level; however, there is one aspect that we tend to ...
Projects: Admin overview
Introduction In this article, you will be given an overview of the admin area of the Projects application. As an admin, this is a great place to start to ensure that you and the team have appropriat...
Claromentis v9: Legacy and Deprecated elements
We’re retiring some of our legacy apps and replacing them with new and improved versions in the next major release of our software, Claromentis 9. Some of the legacy options have already been advert...
How to Navigate Back in iOS
When downloading a document or file attachment on Claromentis iOS app, the document will open in full screen window. In order to go back to the previous screen, you can swipe from left to right to g...
How to Create a Multilingual News Article
News application admins can add/edit language versions of the same article using the News application in Claromentis. The same principle can be applied in our Knowledge Base application. The below s...
Documents: Deleting or restoring files and Folders
We will cover how files and folders can be deleted and recovered using the trash can feature in the Documents application. Users with the corresponding front end permission against files and folders...
Google Play Store Requirements
Why publish the custom app to Google Play Store? There are some benefits to publishing your custom app through Google Play Store If your company does not have MDM (Mobile Device Management) solution...
Uploading User Profile Photos using the People API
Overview This is a technical guide with an example of how to upload or update user profile photos in Claromentis using the People API. Requirements Claromentis v8.9+ with People API v2 Understanding...
How the 'Open Items' Component Works
Introduction The Open Items component generates a list of InfoCapture tickets that require action, defined as 'In Progress'. This can be set by administrators to populate with tickets from...
Single Sign On (SSO), User Provisioning, and User Directory Synchronisation
Overview When it comes to integrating with an existing or third-party Identity provider, there are 3 levels of integration depending on your requirements. 1. Single Sign-On By definition, Single Sig...
Solving common issues with mobile friendly layout
Overview When designing a page layout on a desktop this often does not translate well to a mobile view. Here are some common issues and how to create a mobile-first approach page design. A large ima...