IC Webinar Part 4

In this webinar we wrapped up with the final parts of of the Helpdesk form.

 

Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated based on a selected department and email notifications to be sent to both the support team and the initial submitter of the ticket upon the tickets submission.

 

 

Created on 10 November 2020 by Michael Hassman. Last modified on 11 November 2020

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