Communication overview

Article related to version 8.7+

Included in this article

1 - Setting your notification preferences

2 - Overview of 'Messages'

3 - Profile page notification settings


Overview

The communication tool allows you to do the following:

  • Set what type of notification you would like to receive from each application
  • Send direct messages to other users
  • Send mass notifications to groups or users

1 - Setting your notification preferences

Access this area by clicking the cog in the in-system messenger in the navigation bar, or via Applications > Communication > Cog

 

Your preferences will be displayed:

1. Search function: This will search all your notifications for the keyword you input.

2. Default notification method: As standard, all applications will follow the default choice.

3. Email frequency: Receive instant emails from the system, or if preferred, a daily/weekly/monthly digest.

4. Auto-delete: You can set a time limit to how long old/read notifications are stored.

5. Items: You can decide what notifications you would like to receive from each application. 

Please click here for more in-depth information on Communication settings.

 

2 - What are 'Messages'?

Messages is a direct message tool you can use to communicate with other users on the intranet. It acts as a simplified email system.

To use, simply hit . Once your message is sent, it will be displayed in this conversation style with the included users listed at the top.

Reminder: You can send messages to multiple users but not to groups or roles.

 

3 - Profile page notification settings

You can also decide your default notification settings by visiting your profile page under Applications > People 

Please note: Administrators can also do this on behalf of the user by navigating to Applications > Admin > People. Users will however be able to change this at any time.

 

Created on 25 September 2019 by Hannah Door. Last modified on 30 November 2023

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