Introduction
This article details how to apply a new Claromentis license to an existing Claromentis system.
To request additional user licenses, please submit a request using this form: https://discover.claromentis.com/forms/licenses
1. Once the request has been approved, you'll be given a text file containing the new user license information, it will look similar to this:
License-Version: 1.0 Application-Name: Claromentis Framework Registered-To: xxxxXXXxxxx License-Id: 223322333222332 Expires: Never Issued-On: 2018-06-19 Host-Id: * Host-Name: xxxxxx:443 MAX_USERS: 2000 CRM_ALLOWED: Yes MAX_EXTRANET_USERS: -1 MAX_READONLY_USERS: -1 MAX_PUBLISH_LOCATIONS: -1 MAX_EFORMS_PROJECTS: -1 BOOKSHELF_ALLOWED: Yes R_USAGE_STATS: Yes PUBLISH_ALLOWED: Yes AUDITMAN_ALLOWED: Yes CALENDAR_ALLOWED: Yes NEWS_ALLOWED: Yes KNOWLEDGEBASE_ALLOWED: Yes LMS_ALLOWED: Yes DAM_ALLOWED: Yes IDEASPACE_ALLOWED: Yes POLICYMAN_ALLOWED: Yes EXPENSES_ALLOWED: Yes Signature: XxXXXXXxxXXXXxxxXXXxxXXX
2. You'll need to copy the entire contents of the text file to your clipboard.
3. Navigate to the admin panel of your Claromentis system. For example, yourcompany.com/intranet/admin/admin.php.
4. Click on 'System'
5. Click on 'License'
6. Where it says 'To fetch a new license', click here.
7. Paste the license (copied into your clipboard in step 2) into the text box next to 'Paste New License'
8 Click 'Save'.
If the license has been applied successfully, the next screen will show a 'Green' status. If the license is not green. Please submit a High priority support ticket in the following link: https://discover.claromentis.com/forms/tickets/add