Description:

The work is to change URL of the Intranet site

Pre-conditions:

Client must have DNS record in place which points to the IP address of the Web server

Valid SSL cert is required for the new URL

Claromentis must have access to the Web server(s)

Estimate:

15 - 30 min

Constraints:

New URL will take effect immediately on implementation. 

Old URL will result in page errors

Any absolute links containing old URL will result in page errors

API: Push Notification, Google API and Log in using a social account need to be re-configured with the new domain

SSO: re-configuration is required.

Custom Mobile App: Custom iOS and Android app must be updated and republished to work with the new URL

The SSL certificate will need to be in Windows IIS format:

a .PFX bundle will be required to install a certificate through IIS. This needs to contain the certificate and the Private key. The client will also need to provide us with the password to the .PFX (Windows enforces a password when creating .PFX files)

If the client cannot provide a .PFX certificate file, they need to provide Claromentis with the certificate in .crt format along with the private .key file and the ca_bundle.crt file. We can then convert this accordingly.

Acceptance criteria:

Site is accessible on new URL over https

A user can login to home page with no licence errors

Downtime:

5 - 15 min

Worst case scenario - 30 min of intermittent access

Resources required:

Support, PM

• One-time service to perform bulk-update absolute path with the new URL
• Re-configure SSO
• Re-publish new custom Mobile App (iOS & Android)
• Re-configure API and Push Notification Settings