Thank You: Notifications

We will provide an overview of available Thank You notifications.

Templates for each language can be viewed and edited from Admin > System > Localisation > Edit templates > Thank You

 


Notification not sending?


Remember: The type of notification received by users, e.g. email, in-system, none, etc., will depend on their preferences as outlined here.

If a notification is not evident, check that the recipient's preferences are set to receive this as they would expect first.

Browse our guides on the Thank You application here

 

thankyou.new_thanks

This notification will fire when a new Thank You post has been made by a user. The recipients will be each user thanked, whether this is individually, in multiples or via a Role or Group they are in.

 

thankyou.new_thanks_manager

This notification relies on the 'notify line manager' option being enabled on the admin side of Thank You by an application administrator.

 

When this is selected and the user(s) are thanked, their manager is also sent a notification.

Manager as set in the 'Org chart' area on user profiles in Admin > People:

 

Created on 21 May 2026 by Hannah Door. Last modified on 16 July 2026

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