Documents: Workflows (Moving Old Files)

What's possible within Documents Workflow?

Within the Documents application, it is possible to create workflow rules to setup any of the following:

  • Create states for documents, such as Awaiting Approval and Approved.
  • Set the transitions between states to be manual, automatic based on one or multiple approvals, or automatic based on a time having elapsed or a date having been reached.
  • Specify exactly who should have to approve documents
  • Request feedback from approving users as the documents move through the workflow
  • Move the document to a specified folder as the document moves between states
  • Specify 'workflow managers'. Documents can be set to Read-Only except for these users.
  • Send notifications of changes to Workflow managers and document owners.

An unlimited number of workflows can be created, and workflows are applied to folders so that any newly uploaded items must go through your specified workflow process.

It is recommended that a user is an application administrator of both the Workflow and Documents application so they can follow the steps below.

 

Example Workflow 2: Moving old documents
 

Scenario: I want any documents within my 'Recent Sales Documents' folder to automatically move into my 'Old Sales Documents' folder after six months.

 

Steps

1. Head to Admin > Workflow. If you don't see Workflow, you will need to ensure you are set as an application administrator for it by a sysadmin first.

 

2. Click 'Add New Category'. Create a category called 'Sales' and assign 'Create Workflow' to a user Role or Group responsible for edits to the workflow itself, e.g. the group 'Sales Managers' in this example.

 

3. Click 'Add/update' to save. Now click 'Add New Workflow'. Add it into the category you have created, and call it 'Move out documents older than 6 months'.

 

4. Click 'Add/Update' to save. Scroll down. Now create the two states, one for 'Recent Documentand the other 'Older Document'picking colours to match, such as green and grey. Click 'Save' to apply changes.

 

5. On the 'Recent Documentline of the table containing the two states, click the pencil on the right to edit the action.

 

6. Under 'Transition', set the next state to 'Older Document'set the transition type to 'On Time Elapse', and set it to 180 days. Click 'save transitions' and then 'Add/Update' to save the changes you have made to the workflow. 

 

7. On the 'Older Document' line of the table containing the two states, click the pencil on the right to edit the action.

 

8. Set the Action to be 'Move to a folder'. Click 'Choose folder' and select the 'Old Sales Documentsfolder.

 

9. Click Add/Update to save the changes you have made to the workflow.


 

10. Head to the admin side of Documents (Admin > Documents > Manage Documents List). If you don't see Documents on the admin side, you will need to ensure you are set as an application administrator for it by a sysadmin.

11. Find the folder you wish to apply this workflow to, in this example 'Recent Sales Documents'. Edit its properties. 

 

12. Select the workflow 'Move out documents older than 6 months', and click 'Update Folder Properties' to save. The workflow has now been set up. 

 

13. Test the functionality

Add a document to the 'Recent Sales documents' folder, and after 180 days have passed, confirm that it has been moved into the 'Old Sales documents' folder.

(Reduce the time frame in the transition to one or a few days when testing, so you do not have to wait 180, then change this back once confirmed as working)

 

Created on 11 July 2025 by Hannah Door. Last modified on 16 July 2025

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