4 results found for tag 'ticket'
How to configure and search for archived tickets in InfoCapture
Introduction In InfoCapture you can set an 'archiving age' for one (or more if appropriate) status(es) in your form. This means after a certain duration of days the tickets will be pushed ...
2 comments • 2 people liked this • Last modified on 13 December 2023 in InfoCapture
How To Use Our Discover Support Portal
Discover is our support portal and a one-stop shop for all Intranet-related enquiries. We do not have a support phone line so all communication needs to take place in Discover, it's paramount t...
0 comments • 3 people liked this • Last modified on 8 August 2024 in Discover
Support Tickets
Download InfoCapture Project Overview Users appreciate having a single point of contact to get help for their issues. Here, users are able to submit problems, questions and requests using this form,...
0 comments • Last modified on 30 November 2023 in Free InfoCapture Templates