4 results found for tag 'ticket'
How to configure and search for archived tickets in InfoCapture
Introduction In InfoCapture you can set an 'archiving age' for one (or more if appropriate) status(es) in your form. This means after a certain duration of days the tickets will be pushed ...
How To Use Our Discover Support Portal Endorsed
Discover is our support portal and a one-stop shop for all Intranet-related enquiries. We do not have a support phone line so all communication needs to take place in Discover, it's paramount t...
Support Tickets Endorsed
Download InfoCapture Project Overview Users appreciate having a single point of contact to get help for their issues. Here, users are able to submit problems, questions and requests using this form,...