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Intranet Menu Structure - Departmental or Task-based?

Before you officially launch your new intranet software, you’ll have to decide upon the most efficient top-level menu structure for your intranet users. This top-level menu structure plays an import...

0 comments • Last modified on 20 December 2023 in Onboarding

Centralized or Decentralized Content Management?

Adopting a Centralised or Decentralised Content Creation Approach on your Intranet A significant factor in achieving high user adoption rates on your intranet involves the regular addition of releva...

0 comments • Last modified on 6 December 2023 in Getting Started

Content Management Guidelines

Intranets don’t serve the typical content marketing goals of corporate websites, that is, to gain new leads and provide potential prospects with business information. Intranets exist to serve your e...

0 comments • Last modified on 6 December 2023 in Getting Started

Create an Intranet Strategy in 3 Steps

Intranet strategies vary to suit the individual needs of each organization and can range in both timescales and size. The purpose of an intranet strategy is two-fold: to provide the intranet team wi...

0 comments • Last modified on 6 December 2023 in Getting Started

Intranet Governance Policy - Do I need One?

What is an Intranet Governance Policy? Typically an Intranet Governance Policy is presented in the form of a document but can also be stored as a Policy in the Policy Management Application. It prov...

0 comments • Last modified on 6 December 2023 in Onboarding

5 Steps to Getting your Intranet Back on Track

The telltale warning signs may have been around for a while, nonetheless, it's been firmly established: your corporate intranet is outdated and in need of improvements. If you find yourself in ...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

Incremental Intranet Improvements VS The Big Bang Approach

Implementing incremental improvements to an intranet has been highlighted as a key factor in achieving long-term success. By comparison, the big bang approach usually happens after a significant tim...

0 comments • Last modified on 6 December 2023 in Getting Started

Key Components to Intranet Success

Your successful intranet will provide employees with an engaging workspace to efficiently complete their daily tasks and securely collaborate with colleagues. But how can you make your intranet a su...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

Aligning your External and Internal Communications

Most organisations spend a great deal of effort managing and implementing their external communications but fail to replicate this very same effort internally. How well organisations manage their co...

0 comments • Last modified on 6 December 2023 in Top Intranet Tips

Intranet Accessibility using ReciteMe

Update Wednesday 10th July 2024 - Recite Me no longer offers a free trial but a demo can be booked with their team through their website. Other companies offer accessibility features too, if you nee...

0 comments2 people liked this • Last modified on 20 August 2024 in Design

Adding Google Fonts into CKEditor

Google provides a wide range of fonts that can be embedded onto other sites. In Claromentis these can be forced as the overall system font (explained here) or added in CK Editor to appear for select...

0 comments3 people liked this • Last modified on 17 July 2024 in Design

Recurring Events vs Multi-day Events

When planning your events in Events module, you may need to consider that Recurring events is not the same as Multi-day events. Here is an illustration to highlight the differences:

0 comments • Last modified on 30 November 2023 in Events

Multi-coloured headings in an Infocapture form

Overview Colour is a great way to convey extra information and you may want to use coloured section headings in InfoCapture. The example below has certain titles to use for colours and hex codes alr...

1 comment1 person liked this • Last modified on 30 November 2023 in Advanced Guides

Private Notes in InfoCapture

Private notes allow users to add notes within InfoCapture projects which are only viable to particular users. This is useful in cases where certain users need to be able to communicate within a tick...

0 comments • Last modified on 30 November 2023 in Beginner Guides

InfoCapture 'Thank You' Page

A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...

0 comments • Last modified on 21 June 2023 in Beginner Guides

Bulk Import and Update Issues via CSV in InfoCapture Endorsed

Introduction It's possible to bulk import issues into an InfoCapture project. This is useful when existing data is elsewhere and it's wished to move it to InfoCapture. Ticket information c...

1 comment • Last modified on 21 December 2023 in Advanced Guides

Sync Claromentis calendar(s) to Google

The guide will cover how to display events from a Claromentis Calendar in your Google Calendar. You may wish to view certain Intranet events externally like staff meetings or social events. To achie...

4 comments • Last modified on 19 June 2024 in Calendar

Skype Button Integration

Overview If you are using Skype (both Free or Business version) it is possible to have skype button in which you can initiate call or chat from the Intranet user profile by following these simple st...

1 comment • Last modified on 20 August 2024 in People (Staff Directory)

Documents: Bulk Import

Please check the advice below before proceeding If your site is self-hosted (your team hosts the site on-premise) bulk document imports can be performed by your team following this guide. If any hel...

0 comments1 person liked this • Last modified on 29 January 2025 in Documents

Converting text string date and time for Excel

When dealing with an Infocapture report, the date and time are displayed in YYYYMMDDHHMMSS format. e.g. 20151119193000 Date and time format vary by country, but the string YYYYMMDDHHMMSS format is c...

0 comments2 people liked this • Last modified on 30 November 2023 in Advanced Guides