353 results found for ''

Embed a PDF from Documents within an E-Learning module

When creating a module, you can user "Inner File" to provide a link to a document in the Documents application. With the use of embed code, it is possible to view the PDF in a small window...

0 comments2 people liked this • Last modified on 2 May 2019 in Learning & LMS

Understanding SSAE 18 / SOC reports

Introduction SSAE 18 contains the rules to check that a service organization’s internal controls are as claimed. The process for following these rules results in a SOC report (see the definitions be...

0 comments • Last modified on 14 May 2019 in Technical Documentation

List of all Notification

Overview Notification is sent when an event is triggered and here you can find a complete list of notification template available within Claromentis. Users can change their notification preferences ...

0 comments1 person liked this • Last modified on 21 May 2019 in Communication

People: Adding a New Field

Requirements This user guide is for anyone on Claromentis 8.2+ Overview In this video we will look at creating a new field or metadata to be added to a suers profile. We can determine where this fie...

0 comments • Last modified on 22 May 2019 in People (Staff Directory) ▶️

Sending a message within the intranet

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This user guide will show you how to send internal communication within the intranet to a individual user or group of users. A...

0 comments • Last modified on 22 May 2019 in Communication

People: My Profile

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This video aims to show how a user can configure and update their own profile Steps 1. Users can access their profile from eit...

0 comments • Last modified on 22 May 2019 in People (Staff Directory) ▶️

People: Admin Staff List

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This is an overview of the People admin area as this is the first location you enter upon accessing the admin side of the Peop...

0 comments • Last modified on 22 May 2019 in People (Staff Directory) ▶️

URL changes - OnPremise server

URL changes - OnPremise server Description: The work is to change URL of the Intranet site Pre-conditions: Client must have DNS record in place which points to the IP address of the Web server Valid...

0 comments • Last modified on 6 February 2020 in URL Changes

Generating HAR files to analyse web requests

Introduction HAR is the short form for HTTP ARchive format. This can be used to analyse web requests when you browse to a particular site. It's particular useful for troubleshooting performance...

0 comments • Last modified on 13 February 2020 in Advice, Guidance, Tips

How to use the Policy Manager Admin

The Policy Manager Admin panel has a variety of configuration options Policy Permissions This section allows for users to adjust the permissions for any pre existing policy. To change permissions fo...

0 comments • Last modified on 20 February 2020 in Policy Manager

Updating LibreOffice

Prerequisits Download the version of LibreOffice desired (e.g. https://www.libreoffice.org/donate/dl/win-x86_64/6.2.2/en-US/LibreOffice_6.2.2_Win_x64.msi) Ensure that the /Claromentis/software/Libre...

0 comments • Last modified on 3 March 2020 in User Guides

Understanding InfoCapture Database Tables

Overview Infocapture projects and tickets are stored within Claromentis database, this simple guide is designed to help you navigate around both MySQL and MS SQL tables should you need to access Inf...

0 comments1 person liked this • Last modified on 11 March 2020 in Advanced Guides

Security Level in Documents

Overview It is possible to further restrict access to a certain document or folder based on the IP range of the users. For instance, you may want to allow unrestricted access when the user is access...

0 comments • Last modified on 18 December 2019 in Documents

Reinstalling Claromentis Services after updating Java on Windows servers

Overview Claromentis utilises 3 services that rely on Java and will break when the version of Java installed on the web server is changed. The reason for this is that the services store the contents...

0 comments • Last modified on 22 November 2019 in Advice, Guidance, Tips

Audit manager - The front end

If relevant, please read this article for the steps ahead of this stage of the process. Included in this article An overview of how to use the front end of the Audit Manager application. Audit Manag...

0 comments1 person liked this • Last modified on 27 November 2019 in Audit Manager

What is Audit Manager?

Included in this article: 1- What is Audit Manager? 2- How does it work - The back end: 3- Adding and editing clauses 4- Adding and editing question sets 1- What is Audit Manager? Each year organisa...

0 comments2 people liked this • Last modified on 27 November 2019 in Audit Manager

Mandatory Policies

When creating a policy you may wish for this to be deemed mandatory for certain (if not all) users to read and confirm. This can be done within the permissions upon creating a policy. Image 1: The p...

0 comments1 person liked this • Last modified on 11 September 2019 in Policy Manager

Reset notification settings for other users

Overview Each individual users can manage and configure their notification method through Communication settings. In some situation as an Intranet Administrator, you may need to change or reset noti...

1 comment • Last modified on 16 September 2019 in Communication

What is My Team in Holiday Planner

Concept of My Team in Holiday Planner can be represented in two ways: 1. Users with the same holiday group manager If this option is selected, users with the same holiday planner group manager (only...

0 comments • Last modified on 1 October 2019 in Holiday Planner

Creating rooms and equipment

Article related to version 8.7+ Introduction This article describes the functionality of the 'Room booking' application. This feature allows users to add rooms and equipment in various off...

0 comments • Last modified on 7 October 2019 in Calendar