524 results found for ''
How to use Code Syntax Highlighter in Knowledge Base
What is Code Syntax Highlighter? Syntax Highlighter is a feature of text editors that are used for programming, scripting, or markup languages, such as HTML. The feature displays text, especially so...
Intranet Data and Analytics
There are several options available on the site to extract and analyse data, this can be used to measure site engagement and content engagement, as well as specific application data. This article wi...
Thank You Application
Introduction For Claromentis version 8.9+ we have developed a standalone application for Thank You configuration. As well as being able to thank an individual user, Thank You notes can now be submit...
Administrator: Setting up Holiday Planner
What is Holiday planner? A holiday booking system with a built-in approval system. The tool is highly configurable to suit your company's holiday set-up, this includes: Setting up different day...
Creating a holiday request as a user
Overview In this article we will cover the following: How to request a holiday How to view your booked holiday & requests How to cancel a holiday This may be a useful article to share with your ...
Approving a holiday request
The Manager of a holiday group will be notified of holiday requests by users within the group for them to action. Substitute managers will be notified instead in instances where the manager is on ho...
Configuring MailGun for Email Fetching
What is Mailgun? Mailgun is the email automation service that you can set-up along with an InfoCapture project to initiate the creation of a ticket simply by sending an email to a dedicated email ad...
Assigning permissions and Management
Click on the below image to see it enlarged in a new window: Assigning permissions to users as an administrator Permission dialogues will appear in each application and may look a little different a...
How to add an Event invitation to an external calendar
Overview An ics. file is an iCalendar (iCal) file that can be saved to your personal calendar. When receiving an email invitation from the Events application, you will find the event .ics file along...
How to Publish SCORM Content in Easy Generator
This guide shows you how to choose the right settings for publishing SCORM content in Easy Generator so you can import it to your Claromentis site. You will have to publish content as SCORM version ...
How To Use Our Discover Support Portal Endorsed
Discover is our support portal and a one-stop shop for all Intranet-related enquiries. We do not have a support phone line so all communication needs to take place in Discover, it's paramount t...
Recommended image sizes for your site
Area Min. dimensions Recommended Comments Logo 300 x 60 logo in .jpg, .png or .gif format. It will be displayed in area not more than 300x60 pixels. Upload image with double dimensions for retina di...
Knowledge Base: Overview
Topics covered: Creating categories and permissions Creating an article Asking questions and responding ----------------------------------------------------------------- 1. Creating categories Categ...
Discuss: Admin overview
To access the administrative side of the Discuss application you need to be an application administrator. Navigate to Admin > Discuss where the configuration is separated into three sections: Cat...
3 Intranet tools that will help you communicate with your staff
1) Share updates using News Right now, advice from health bodies and governments are changing every day. It's vital to let your staff know how this will affect their work, so post any updates o...
How to use InfoCapture to automate people management processes
HR document requests P60s, job descriptions, references... These are all vital documents that staff request from your HR team. The usual process - HR receives a request in their inbox, manually sear...
How to use Discuss to boost collaboration in your teams
Collaborate from afar Sometimes the best collaborative moments happen spontaneously by the coffee machine, but given this isn't possible right now, you need to get a little creative in how you ...
How to recognise and appreciate your staff from afar
Say 'thank you' It sounds simple, but a 'thank you' from your boss or coworker can do wonders for morale. So whenever your teams do a good job, don't forget to use your intr...
3 tips that will help your staff avoid video call burnout
Mix up your communication methods Different conversations require different communication methods, and sometimes a video call isn't always appropriate. Using them for every little thing can qui...
Staff morale about to plummet? Here's how your intranet can boost spirits
Encourage business leaders to blog It's crucial that business leaders are visible and transparent in times of crisis. A regular intranet blog post from senior management is a good way to increa...