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Ideas
047185
Acknowledged
18-10-2024 10:16
04-11-2024 14:14
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Add a more meaningful message to point us to the existing record
People
We had a recent case where we tried to add a user and received an error message that the user already exists. However when we tried to find the user (all including blocked), we were unable to find the record. It appeared in the csv export file but not in the web interface. Was wondering if the error message could point us back to the existing record eg the user id or something? Please refer to support ticket 047157 for more details.