What is a Chatbot?
You may have heard of chatbots as there has been explosive growth in their popularity. In the form of a small window in various websites and services they allow you to have real-time chat with either AI-driven behaviour or an actual human.
These would need to be managed and maintained by yourself with your chatbot provider, our intergration will allow the chatbot to sit on top of your intranet pages.
What are some of the popular Chatbot?
These are some Chatbot providers that you can easily integrate with Claromentis:
Intercom offers a comprehansive platform that is much more than Chatbot. It offers various packages to suit your needs with wide arrays of integration options. Pricing starts from $38/month.
Basic package start at $16/month/agent that includes some ticketing system. You can create customised greetings based on the various pre-defined scenario. It offers 14 days free trial.
Landbot offers a unique way to create behaviour-based chat automated flow based on the user's answer. It offers drag and drop interface to design your conversation funnel. It offers a free tier limited to 100 chats/month.
How do I integrate the chatbot with Claromentis?
Step 1: Sign in to the Chatbot Provider
Select Chatbot provider you wish to use and register an account
Step 2: Copy Widget Code
Once you have registered and configure the site, you will be getting Widget Code similar to this below. Select the widget code and copy them.
Step 3: Paste the code to Claromentis
Admin > System > Scripts
Paste the code into Inside <head> tag fields.
Step 4: Test the interaction
Depending on how you configure them, you should now see chat icons on every page (typically at the bottom right)