Password Policy

People application administrators can set a password policy that applies to all passwords created for local accounts.

(Synced or SSO accounts have their passwords controlled externally and not in Claromentis)

 

Available options
 

Navigate to Admin > People > Password policy

 

 

Default password policy options

  • Minimum password length: Set minimum password length (8 is the minimum value)
  • Require strong password: Enable the option to require a strong password (i.e. at least one upper case letter, a numeric or a special character)
  • Maximum password age: Set how long a password can be used for before the system will prompt the user to set a new one.

 

Accounts lockout

  • The number of attempts allowed: Set the number of attempts a user has to enter the correct login details
  • The length (minutes) users are locked out: Set the period of time (in minutes) users are locked out for before their attempts reset, and they can try again.

 

If a user attempts to create a password that does not meet the password policy settings, this will be flagged on screens so they can self-rectify:

 

Created on 7 November 2025 by Hannah Door

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