Introduction Below is a list of questions which are frequently asked by Claromentis sales team and prospects looking for an Intranet solution. The article covers frequently asked questions about SSO...
0 comments • 2 people liked this • Last modified on 11 September 2024 in Onboarding
This guide shows how an application administrator can update permissions on Folders and files from the administrative side. For more information on the permissions themselves and what each means, se...
0 comments • Last modified on 9 August 2024 in Documents
Blocked profiles mean that the user cannot log in to the site and they will not appear in the People application on the front end. In other applications, their name will appear but it will not be li...
0 comments • Last modified on 30 August 2024 in People (Staff Directory)
The Intranet was created to centralise workforce services and boost engagement between employees. Two user perspectives within this exist - Intranet and Extranet users. Intranet users (also called P...
0 comments • Last modified on 19 December 2023 in Extranets
Let us know in a support ticket If a new team member on your side requires Discover access, this can be requested by submitting a support ticket Choose the option shown below to flag your request: M...
0 comments • Last modified on 7 March 2024 in Discover
When creating or updating user information with a CSV the system will expect data to be entered differently depending on the type of field. You can check your field's type in Admin > People ...
0 comments • Last modified on 1 December 2023 in People (Staff Directory)
Overview In this article we will cover the following: How to request a holiday How to view your booked holiday & requests How to cancel a holiday This may be a useful article to share with your ...
2 comments • Last modified on 30 November 2023 in Holiday Planner
Introduction Skills can be set by administrators for end-users to attribute to themselves on the front end. These are completely customisable so has the potential to cover any skill utilised within ...
0 comments • Last modified on 1 December 2023 in People (Staff Directory)
Our article Creating Extranets goes over this process in detail I don't have the option to create an Extranet? Your site needs to have extranet user licenses available before an Extranet can be...
0 comments • Last modified on 30 November 2023 in Extranets
Deleting a user profile is a permanent action, once carried out the user's personal data cannot be retrieved. e.g. Policy acceptance, holidays taken etc People administrators have the ability t...
0 comments • Last modified on 1 December 2023 in People (Staff Directory)
Introduction Active Directory (AD) is a database that stores information about users and LDAP is a protocol that allows you to talk to it. A user profile field in your AD will have an attribute name...
0 comments • Last modified on 6 December 2023 in Active directory
Overview Users will have a certain number of attempts for incorrect credential entry as set by People administrators in the Password policy area. The attempts before the maximum will show the below ...
0 comments • 1 person liked this • Last modified on 14 September 2023 in People (Staff Directory)
When creating a policy you may wish for this to be deemed mandatory for certain (if not all) users to read & confirm. This can be done within the permissions upon creating a policy. The majority...
0 comments • 1 person liked this • Last modified on 1 December 2023 in Policy Manager
Introduction Depending on your license limit, you will be able to add as many users to the Claromentis system as needed. Here we will provide steps on how to add users where you have the option to e...
1 comment • Last modified on 20 August 2024 in People (Staff Directory)
There are 3 possible ways to get the user's information in sync with other databases, in which you need to decide which is the 'true' source. 1. LDAP Server Suppose you have Active Di...
0 comments • Last modified on 6 December 2023 in Active directory