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27001 - Data Access
Download Overview This is an implementation of the data access request process required for ISO27001 and HIPAA compliance. It very closely emulates HIPAA-5.2.C Request: Additional features Individua...
27001 - Incident Report
Download Overview An extensive form which captures much information relevant to an incident. Incidents are specifically related to data loss and data protection. Additional features Allows quick rep...
Documents: Linking documents
Documents can be linked from the front end of the Documents application. A document can be hosted in one folder and accessed via a link from a different location. This means a single document can be...
Implementing Cookies & GDPR Policy
Overview Claromentis can be deployed as an Intranet as well as Extranet. It is also possible to have public permission to allow the general public to access certain parts of the site. In this situat...
InfoCapture best practices: Form functionality changes
We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with experience. Below are some best practice tips for administrators managing cha...
InfoCapture best practices: Investigative Tools
We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with the experience. Below are some best practice tips for administrators or respo...
Integrate News With Slack using RSS
Overview If you are using Slack, you may want to create an automated post to a channel every time there is a new article published on the News application within Claromentis. Follow this guide to se...
Infocapture: Making changes to an established form
We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with the experience. An established form is one that has been in use for a period ...
InfoCapture: Constraints
Constraints are rules applied to form fields to define how data can be entered into them. This is an optional feature utilised to suit certain form purposes but likely isn't required for every ...
Statistics overview
The Statistics application can be used to obtain a general overview of intranet usage (Claromentis 8.9+). The application provides analytical highlights of the main engagement metrics which include ...
Blocked users
Blocked profiles mean that the user cannot log in to the site and they will not appear in the People application on the front end. In other applications, their name will appear but it will not be li...
Upload images in CK Editor
Images can be added to various Claromentis applications via CK editor. Applications include Knowledge Base, News, and Blogs. ----------------------------------------------------------------- Adding ...
Integrate News With Microsoft Teams using RSS
Overview If you are using Microsoft Team, you may want to create an automated post to a channel every time there is a new article published on the News application within Claromentis. Requirements: ...
Cookies
Claromentis uses cookies to help with user experiences such as remembering preferences and sessions. Here is a list of cookies and local storage variables used within the product and for what's...
Users can't log in?
If no users can log onto your site, this is a Priority 1 issue and you should submit a support ticket under this for immediate assistance More generally, however, there will be instances where one u...
SendGrid Integration
âšī¸ This feature is only available from Claromentis 8.13.17 What is SendGrid? Twilio SendGrid is a cloud-based email service with many features including reporting and API. Claromentis uses SendGrid ...
Time Zone Precedence
Overview Claromentis is designed to work with multiple timezones and the following list defines the time zone precedence from the user's point of view. 1. User's time zone Users in Clarome...
Intranet vs Extranet perspectives: Who can see who?
The Intranet was created to centralise workforce services and boost engagement between employees. Two user perspectives within this exist - Intranet and Extranet users. Intranet users (also called P...
Bulk User Import and Generate Random Password via Email
This feature is available from Claromentis 8.13.17+. If you are on an older version please request an upgrade here. Overview In this guide, we will outline the process of Importing a CSV file to per...
Category Expert
A Category Expert is a user with specialised knowledge in a particular category of the Knowledge Base application. In Claromentis, a Category Expert can endorse articles and answer category question...