This is the 3rd webinar in our Infocapture series.
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Introduction Please note: This article only applies to customers who host their Claromentis intranet on their own server (on-premise). We’re making some changes to our framework that will affect leg...
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Creating a report - Start to finish Please ensure your permissions settings are correct, this is covered here. Firstly you will need to identify the objective of the report, in this example, we will...
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This video is from our webinar hosted by Michael Hassman on the 9th of July 2020.
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If you have a query about expressions, please raise a support ticket for the team to assist your further :) Introduction Expressions can be used within Infocapture, to produce calculated values. The...
12 comments • 5 people liked this • Last modified on 3 August 2023 in Advanced Guides
When dealing with an Infocapture report, the date and time are displayed in YYYYMMDDHHMMSS format. e.g. 20151119193000 Date and time format vary by country, but the string YYYYMMDDHHMMSS format is c...
0 comments • 2 people liked this • Last modified on 30 November 2023 in Advanced Guides
Constraints are rules applied to form fields to define how data can be entered into them. This is an optional feature utilised to suit certain form purposes but likely isn't required for every ...
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Introduction It's possible to bulk import issues into an InfoCapture project. This is useful when existing data is elsewhere and it's wished to move it to InfoCapture. Ticket information c...
1 comment • Last modified on 21 December 2023 in Advanced Guides
A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...
0 comments • Last modified on 21 June 2023 in Beginner Guides
Overview Colour is a great way to convey extra information and you may want to use coloured section headings in InfoCapture. The example below has certain titles to use for colours and hex codes alr...
3 comments • 1 person liked this • Last modified on 30 November 2023 in Advanced Guides
Infocapture Glossary Codename The standard URL to access the front end of an Infocapture project is http://yourdomain/intranet/infocapture/project.php?project_id=X A codename can be defined to simpl...
0 comments • Last modified on 30 November 2023 in Beginner Guides
Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...
4 comments • 1 person liked this • Last modified on 30 November 2023 in Advanced Guides
Introduction In InfoCapture, metadata from the People application can be pulled through when submitting tickets. The Submitter’s information will auto-populate so they are not required to manually e...
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Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example. Showing a field to enter vehicle license registration only when 'Company car' has bee...
2 comments • 3 people liked this • Last modified on 15 October 2024 in Advanced Guides
InfoCapture is a substantial and powerful tool that can manage your information processes effectively when used correctly. We appreciate there is a lot to get to grips with in InfoCapture and its pa...
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Applying CSS (Cascading Style Sheets) 1. From Admin > Infocapture, check out the form you wish to modify. 2. Switch to the 'Form styles' tab. 3. Copy and paste the code provided below t...
3 comments • Last modified on 30 November 2023 in Advanced Guides
Download InfoCapture Project Overview Users appreciate having a single point of contact to get help for their issues. Here, users are able to submit problems, questions and requests using this form,...
0 comments • Last modified on 30 November 2023 in Free InfoCapture Templates
2 comments • Last modified on 13 April 2018 in InfoCapture