88 results found for tag 'infocapture'
InfoCapture best practices: Administrator top tips

InfoCapture is a substantial and powerful tool that can manage your information processes effectively when used correctly. We appreciate there is a lot to get to grips with in InfoCapture and its pa...

0 comments1 person liked this • Last modified on 5 November 2024 in InfoCapture

Customer-Built Plugins

Introduction Please note: This article only applies to customers who host their Claromentis intranet on their own server (on-premise). We’re making some changes to our framework that will affect leg...

0 comments2 people liked this • Last modified on 11 May 2021 in Marketplace & Custom

InfoCapture scenario: Auto-populate metadata to IC tickets

Introduction In InfoCapture, metadata from the People application can be pulled through when submitting tickets. The Submitter’s information will auto-populate so they are not required to manually e...

0 comments1 person liked this • Last modified on 6 November 2025 in Advanced Guides

InfoCapture 'Thank You' Page

A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...

0 comments • Last modified on 6 November 2025 in Beginner Guides

Infocapture webinar part 3

This is the 3rd webinar in our Infocapture series.

0 comments1 person liked this • Last modified on 30 November 2023 in IC webinars

Expressions & Calculating Fields in Infocapture Endorsed

If you have a query about expressions, please raise a support ticket for the team to assist your further :) Introduction Expressions can be used within Infocapture, to produce calculated values. The...

12 comments5 people liked this • Last modified on 21 April 2026 in Advanced Guides

-hidden- asked...
What does it mean to archive infocapture tickets?

4 comments1 person liked this • Created on 12 September 2017 in Projects

Support Tickets Template Endorsed

Download InfoCapture Project Overview Users appreciate having a single point of contact to get help for their issues. Here, users are able to submit problems, questions and requests using this form,...

0 comments • Last modified on 19 March 2025 in Free InfoCapture Templates

Performance Review

Download Overview Annual performance reviews are a key component of employee development. The performance review is intended to be a fair and balanced assessment of an employee’s performance. The ob...

0 comments • Last modified on 30 November 2023 in Free InfoCapture Templates

Invoice Request

Download Overview When there are multiple people in an organisation instructing invoices to be sent to customers, it's helpful to have a centralised billing system. This form allows users to su...

2 comments • Last modified on 30 November 2023 in Free InfoCapture Templates

Purchase Order Request

Download Overview As part of an organisation’s internal financial controls, the finance team may instate a purchase requisition process to help manage requests for purchases. A purchase requisition ...

0 comments • Last modified on 30 November 2023 in Free InfoCapture Templates

Advanced CSS Customisation Endorsed

Applying CSS (Cascading Style Sheets) 1. From Admin > Infocapture, check out the form you wish to modify. 2. Switch to the 'Form styles' tab. 3. Copy and paste the code provided below t...

3 comments • Last modified on 6 November 2025 in Advanced Guides

Tutorial: How to dynamically show or hide fields in InfoCapture

Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example. Showing a field to enter vehicle license registration only when 'Company car' has bee...

2 comments3 people liked this • Last modified on 6 November 2025 in Advanced Guides

Converting text string date and time for Excel

When dealing with an Infocapture report, the date and time are displayed in YYYYMMDDHHMMSS format. e.g. 20151119193000 Date and time format vary by country, but the string YYYYMMDDHHMMSS format is c...

0 comments2 people liked this • Last modified on 30 November 2023 in Advanced Guides

InfoCapture best practices: Form functionality changes

We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with experience. Below are some best practice tips for administrators managing cha...

0 comments • Last modified on 6 November 2025 in Advanced Guides

Return to work

Download Overview For every period of absence, a return to work interview should be conducted. The meeting is to enable the member of staff to share concerns about their illness and general state of...

0 comments • Last modified on 30 November 2023 in Free InfoCapture Templates

Deleting tickets in InfoCapture

Infocapture tickets can be deleted individually, in batches using the built-in facility or in bulk via CSV. Vigilance around any deletions is required by the team member performing them as once dele...

0 comments • Last modified on 6 November 2025 in Advanced Guides

Employee of the month

Download Overview This is a simple form, whereby users are able to nominate a colleague for an achievement or outstanding performance during the month. Nominations will not be visible to non-manager...

1 comment • Last modified on 30 November 2023 in Free InfoCapture Templates

asked...
Pass Infocapture field values in URL

1 comment1 person liked this • Last modified on 25 July 2018 in InfoCapture

Expressions IC Template

Download Overview Expressions can be used within Infocapture to produce calculated values. They should be defined as the default value of the field which should store and display the calculated valu...

4 comments2 people liked this • Last modified on 14 September 2023 in Free InfoCapture Templates