77 results found for tag 'infocapture'

InfoCapture scenario: Auto-populate metadata to IC tickets

Introduction In InfoCapture, metadata from the People application can be pulled through when submitting tickets. The submitter’s information will auto-populate so they are not required to manually e...

0 comments1 person liked this • Last modified on 25 March 2022 in InfoCapture

InfoCapture best practices: Administrator top tips

InfoCapture is a substantial and powerful tool that can manage your information processes effectively when used correctly. We appreciate there is a lot to get to grips with in InfoCapture and its pa...

0 comments • Last modified on 16 December 2022 in InfoCapture

Infocapture Form building Webinar- Part 1

This video is from our webinar hosted by Michael Hassman on the 9th of July 2020.

5 comments2 people liked this • Last modified on 19 November 2020 in IC webinars

IC Webinar Part 4

In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...

0 comments • Last modified on 11 November 2020 in IC webinars

Infocapture Database Structure Explained and How to use BI Business Intelligence (BI Tool)

Overview A simple guide to help on-prem clients to integrate InfoCapture with their existing BI (Business Intelligence) software. InfoCapture provides an easy and quick way to create e­form, capture...

0 comments • Last modified on 11 March 2020 in Advanced Guides

Infocapture report building

Creating a report - Start to finish Please ensure your permissions settings are correct, this is covered here. Firstly you will need to identify the objective of the report, in this example, we will...

4 comments1 person liked this • Last modified on 24 November 2021 in InfoCapture

Tutorial: How to create dynamically shown or hidden fields in InfoCapture

Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example: Showing spouse's name only when marital status is 'married' Make sure that "...

2 comments2 people liked this • Last modified on 31 August 2018 in Beginner Guides

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Infocapture Field Permissions

1 comment • Created on 6 October 2017 in Projects

Bulk Updating Issues

If multiple issues need to be updated with the same information, it is more efficient to update them in bulk. This is also useful for assigning multiple issues to a particular handler, or changing t...

0 comments • Last modified on 9 August 2018 in Advanced Guides

Customisation: Thank You Page

Introduction A "Thank You" page can be created to display to users after they have submitted an InfoCapture issue. By default, if no "Thank You" page has been setup, the user wil...

0 comments • Last modified on 13 August 2018 in Beginner Guides

E-forms and Workflows designed by Claromentis

Process Implementation Whilst it is entirely possible for Administrators to create these E-forms and workflows, they may not have time. That’s where we come in! We can work with you to streamline yo...

0 comments • Last modified on 9 August 2018 in Beginner Guides

Infocapture Glossary

Infocapture Glossary BPM Business Process Management Codename The standard URL to access the front end of an Infocapture project is http://yourdomain/intranet/infocapture/project.php?project_id=X A ...

1 comment • Last modified on 13 August 2018 in Beginner Guides

The Power Of Infocapture Plugins

Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...

4 comments1 person liked this • Last modified on 9 August 2018 in Advanced Guides

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Extract InfoCapture data via API or SQL

2 comments1 person liked this • Created on 12 August 2016 in Advanced Guides

Purchase Order Request

Download Overview As part of an organisation’s internal financial controls, the finance team may instate a purchase requisition process to help manage requests for purchases. A purchase requisition ...

0 comments • Last modified on 17 June 2020 in Free InfoCapture Templates

Performance Review

Download Overview Annual performance reviews are a key component of employee development. The performance review is intended to be a fair and balanced assessment of an employee’s performance. The ob...

0 comments • Last modified on 2 June 2020 in Free InfoCapture Templates

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Printing tickets

0 comments • Last modified on 11 August 2020 in InfoCapture

Invoice Request

Download Overview When there are multiple people in an organisation instructing invoices to be sent to customers, it's helpful to have a centralised billing system. This form allows users to su...

2 comments • Last modified on 2 June 2020 in Free InfoCapture Templates

Creating an infocapture form: Start to finish

This is a great place to start if you are planning to create a new infocapture form. This deck has been created to help guide you through the process. It can be a complex task with a lot of function...

2 comments3 people liked this • Last modified on 24 December 2019 in InfoCapture