71 results found for tag 'infocapture'
InfoCapture scenario: Creating additional notification recipients
Introduction In our Discover tickets, you may have noticed the Additional Notification Recipients fields where additional users can be notified about a ticket via email. The Additional Notification ...
0 comments • Last modified on 5 April 2022 in InfoCapture
IC form building part 2
The second part of our infocapture form building webinar by Michael Hassman on 13th of August 2020.
0 comments • 1 person liked this • Last modified on 26 August 2020 in IC webinars
InfoCapture Scenario: Making fields appear
Introduction In this article, we will provide an understanding of creating field visibility in a practical form building sense. For this scenario, we will be making a drop-down field enable a text f...
0 comments • Last modified on 7 April 2022 in InfoCapture
Infocapture Database Structure Explained and How to use BI Business Intelligence (BI Tool)
Overview A simple guide to help on-prem clients to integrate InfoCapture with their existing BI (Business Intelligence) software. InfoCapture provides an easy and quick way to create eform, capture...
0 comments • Last modified on 11 March 2020 in Advanced Guides
Using advanced search in Infocapture
Included in this article 1- What is advanced search and why is it helpful 2- How do you configure advanced search fields 3- How to preserve advanced search filters for future reference 1- What is ad...
0 comments • Last modified on 9 September 2021 in InfoCapture
Tutorial: How to create dynamically shown or hidden fields in InfoCapture
Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example: Showing spouse's name only when marital status is 'married' Make sure that "...
2 comments • 2 people liked this • Last modified on 31 August 2018 in Beginner Guides
Expressions & Calculating Fields in Infocapture
Introduction Expressions can be used within Infocapture, to produce calculated values. These expressions should be defined as the default value of the field which should store and display the calcul...
9 comments • 4 people liked this • Last modified on 15 October 2021 in Advanced Guides
E-forms and Workflows designed by Claromentis
Process Implementation Whilst it is entirely possible for Administrators to create these E-forms and workflows, they may not have time. That’s where we come in! We can work with you to streamline yo...
0 comments • Last modified on 9 August 2018 in Beginner Guides
Customisation: Thank You Page
Introduction A "Thank You" page can be created to display to users after they have submitted an InfoCapture issue. By default, if no "Thank You" page has been setup, the user wil...
0 comments • Last modified on 13 August 2018 in Beginner Guides
Infocapture Glossary
Infocapture Glossary BPM Business Process Management Codename The standard URL to access the front end of an Infocapture project is http://yourdomain/intranet/infocapture/project.php?project_id=X A ...
1 comment • Last modified on 13 August 2018 in Beginner Guides
Bulk Updating Issues
If multiple issues need to be updated with the same information, it is more efficient to update them in bulk. This is also useful for assigning multiple issues to a particular handler, or changing t...
0 comments • Last modified on 9 August 2018 in Advanced Guides
The Power Of Infocapture Plugins
Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...
4 comments • 1 person liked this • Last modified on 9 August 2018 in Advanced Guides
Invoice Request
Download Overview When there are multiple people in an organisation instructing invoices to be sent to customers, it's helpful to have a centralised billing system. This form allows users to su...
2 comments • Last modified on 2 June 2020 in Free InfoCapture Templates
2 comments • Last modified on 13 April 2018 in InfoCapture
Support Tickets
Download Overview Users appreciate having a single point of contact to get help for their issues. Here, users are able to submit problems, questions and requests using this form, indicating the urge...
0 comments • Last modified on 8 October 2020 in Free InfoCapture Templates
Customisation: Custom messages
Custom messages are used to change the default phrasing within the project. For example, I may wish for my Quote Requests project to use the term 'quote request' instead of 'ticket�...
0 comments • 1 person liked this • Last modified on 13 August 2018 in Beginner Guides
Purchase Order Request
Download Overview As part of an organisation’s internal financial controls, the finance team may instate a purchase requisition process to help manage requests for purchases. A purchase requisition ...
0 comments • Last modified on 17 June 2020 in Free InfoCapture Templates
Creating an infocapture form: Start to finish
This is a great place to start if you are planning to create a new infocapture form. This deck has been created to help guide you through the process. It can be a complex task with a lot of function...
2 comments • 3 people liked this • Last modified on 24 December 2019 in InfoCapture