65 results found for tag 'infocapture'
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InfoCapture Field Formulas

2 comments1 person liked this • Created on 17 January 2017 in Events

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What does it mean to archive infocapture tickets?

4 comments1 person liked this • Created on 12 September 2017 in Projects

IC form building part 2

The second part of our infocapture form building webinar by Michael Hassman on 13th of August 2020.

0 comments1 person liked this • Last modified on 26 August 2020 in IC webinars

Agile retrospective meetings

Download Overview This is a very simple form which allows you to record activities of an Agile retrospective meeting. You can also record the overall score of the last sprint and then report on this...

0 comments1 person liked this • Last modified on 20 July 2021 in Free Infocapture Templates

Infocapture Database Structure Explained and How to use BI Business Intelligence (BI Tool)

Overview A simple guide to help on-prem clients to integrate InfoCapture with their existing BI (Business Intelligence) software. InfoCapture provides an easy and quick way to create e­form, capture...

0 comments • Last modified on 11 March 2020 in Advanced Guides

Using advanced search in Infocapture

Included in this article 1- What is advanced search and why is it helpful 2- How do you configure advanced search fields 3- How to preserve advanced search filters for future reference 1- What is ad...

0 comments • Last modified on 9 September 2021 in Infocapture

Tutorial: How to create dynamically shown or hidden fields in InfoCapture

Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example: Showing spouse's name only when marital status is 'married' Make sure that "...

2 comments2 people liked this • Last modified on 31 August 2018 in Beginner Guides

List Options

This article relates to the following four project option pages: General List Options Number of issues The number of tickets (also known as issues) to be displayed in the list of issues can be defin...

0 comments • Last modified on 14 August 2018 in Beginner Guides

Bulk Updating Issues

If multiple issues need to be updated with the same information, it is more efficient to update them in bulk. This is also useful for assigning multiple issues to a particular handler, or changing t...

0 comments • Last modified on 9 August 2018 in Advanced Guides

Customisation: Thank You Page

Introduction A "Thank You" page can be created to display to users after they have submitted an InfoCapture issue. By default, if no "Thank You" page has been setup, the user wil...

0 comments • Last modified on 13 August 2018 in Beginner Guides

E-forms and Workflows designed by Claromentis

Process Implementation Whilst it is entirely possible for Administrators to create these E-forms and workflows, they may not have time. That’s where we come in! We can work with you to streamline yo...

0 comments • Last modified on 9 August 2018 in Beginner Guides

Infocapture Glossary

Infocapture Glossary BPM Business Process Management Codename The standard URL to access the front end of an Infocapture project is http://yourdomain/intranet/infocapture/project.php?project_id=X A ...

1 comment • Last modified on 13 August 2018 in Beginner Guides

The Power Of Infocapture Plugins

Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...

4 comments1 person liked this • Last modified on 9 August 2018 in Advanced Guides

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Pass Infocapture field values in URL

1 comment1 person liked this • Last modified on 25 July 2018 in Infocapture

Support Tickets

Download Overview Users appreciate having a single point of contact to get help for their issues. Here, users are able to submit problems, questions and requests using this form, indicating the urge...

0 comments • Last modified on 8 October 2020 in Free Infocapture Templates

Behaviour: Workflow

Understanding Project Workflow Project workflow may be used to restrict who is able to change the status, what they are allowed to change it to and at what point during the lifecycle of an issue. Wo...

0 comments • Last modified on 14 August 2018 in Beginner Guides

Purchase Order Request

Download Overview As part of an organisation’s internal financial controls, the finance team may instate a purchase requisition process to help manage requests for purchases. A purchase requisition ...

0 comments • Last modified on 17 June 2020 in Free Infocapture Templates

Customisation: Custom messages

Custom messages are used to change the default phrasing within the project. For example, I may wish for my Quote Requests project to use the term 'quote request' instead of 'ticket�...

0 comments1 person liked this • Last modified on 13 August 2018 in Beginner Guides

Performance Review

Download Overview Annual performance reviews are a key component of employee development. The performance review is intended to be a fair and balanced assessment of an employee’s performance. The ob...

0 comments • Last modified on 2 June 2020 in Free Infocapture Templates

Creating an infocapture form: Start to finish

This is a great place to start if you are planning to create a new infocapture form. This deck has been created to help guide you through the process. It can be a complex task with a lot of function...

2 comments3 people liked this • Last modified on 24 December 2019 in Infocapture