89 results found for tag 'infocapture'
IC Webinar Part 4
In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...
Agile retrospective meetings
Download Overview This is a very simple form which allows you to record activities of an Agile retrospective meeting. You can also record the overall score of the last sprint and then report on this...
Infocapture report building
Creating a report - Start to finish Please ensure your permissions settings are correct, this is covered here. Firstly you will need to identify the objective of the report, in this example, we will...
Infocapture Form building Webinar- Part 1
This video is from our webinar hosted by Michael Hassman on the 9th of July 2020.
1 comment • Last modified on 7 February 2018 in InfoCapture
Converting text string date and time for Excel
When dealing with an Infocapture report, the date and time are displayed in YYYYMMDDHHMMSS format. e.g. 20151119193000 Date and time format vary by country, but the string YYYYMMDDHHMMSS format is c...
InfoCapture best practices: Investigative Tools
We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with the experience. Below are some best practice tips for administrators or respo...
InfoCapture 'Thank You' Page
A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...
Bulk Import and Update Issues via CSV in InfoCapture Endorsed
Introduction It's possible to bulk import issues into an InfoCapture project. This is useful when existing data is elsewhere and it's wished to move it to InfoCapture. Ticket information c...
Multi-coloured headings in an Infocapture form
Overview Colour is a great way to convey extra information and you may want to use coloured section headings in InfoCapture. The example below has certain titles to use for colours and hex codes alr...
Infocapture Glossary
Infocapture Glossary Codename The standard URL to access the front end of an Infocapture project is http://yourdomain/intranet/infocapture/project.php?project_id=X A codename can be defined to simpl...
The Power Of Infocapture Plugins
Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...
InfoCapture scenario: Creating time-based triggers
Introduction In this guide, we will give you step-by-step instructions on how to create a notification trigger that is attached to a time-based condition set. A time-based trigger can be used for va...
Tutorial: How to dynamically show or hide fields in InfoCapture
Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example. Showing a field to enter vehicle license registration only when 'Company car' has bee...
9001 - Complaint Form
Download Overview This is a form and a process which will allow you to track and manage client complaints successfully. A complaint is when a customer brings a problem to the organisation's att...
Advanced CSS Customisation Endorsed
Applying CSS (Cascading Style Sheets) 1. From Admin > Infocapture, check out the form you wish to modify. 2. Switch to the 'Form styles' tab. 3. Copy and paste the code provided below t...
1 comment • 1 person liked this • Last modified on 13 April 2022 in InfoCapture
Invoice Request
Download Overview When there are multiple people in an organisation instructing invoices to be sent to customers, it's helpful to have a centralised billing system. This form allows users to su...