90 results found for tag 'infocapture'
Highlighting InfoCapture ticket colours by status, assignee or field value
Overview You can assign a colour to ticket status by navigating to: Admin > InfoCapture > {YourProjectName} > Statuses The status name will be highlighted according to the colour you have s...
Testing InfoCapture forms
In this article, we are going to demonstrate the quickest and most effective way of testing InfoCapture forms. This can be useful if you have a form that is live, would like to make changes but want...
How the 'Open Items' Component Works
Introduction The Open Items component generates a list of InfoCapture tickets that require action, defined as 'In Progress'. This can be set by administrators to populate with tickets from...
Advanced search in Infocapture
Included in this article 1- What is advanced search and why is it helpful 2- How do you configure advanced search fields 3- How to preserve advanced search filters for future reference 1- What is ad...
Infocapture: Making changes to an established form
We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with the experience. An established form is one that has been in use for a period ...
1 comment • Last modified on 7 February 2018 in InfoCapture
Converting text string date and time for Excel
When dealing with an Infocapture report, the date and time are displayed in YYYYMMDDHHMMSS format. e.g. 20151119193000 Date and time format vary by country, but the string YYYYMMDDHHMMSS format is c...
Tutorial: How to dynamically show or hide fields in InfoCapture
Objective This is a tutorial on how you can make dynamic fields in InfoCapture using a simple example. Showing a field to enter vehicle license registration only when 'Company car' has bee...
InfoCapture 'Thank You' Page
A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...
Bulk Import and Update Issues via CSV in InfoCapture Endorsed
Introduction It's possible to bulk import issues into an InfoCapture project. This is useful when existing data is elsewhere and it's wished to move it to InfoCapture. Ticket information c...
Multi-coloured headings in an Infocapture form
Overview Colour is a great way to convey extra information and you may want to use coloured section headings in InfoCapture. The example below has certain titles to use for colours and hex codes alr...
Infocapture Glossary
Infocapture Glossary Codename The standard URL to access the front end of an Infocapture project is http://yourdomain/intranet/infocapture/project.php?project_id=X A codename can be defined to simpl...
The Power Of Infocapture Plugins
Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...
InfoCapture scenario: Creating additional notification recipients
Introduction In our Discover tickets, you may have noticed the Additional Notification Recipients fields where additional users can be notified about a ticket via email. The Additional Notification ...
Advanced CSS Customisation Endorsed
Applying CSS (Cascading Style Sheets) 1. From Admin > Infocapture, check out the form you wish to modify. 2. Switch to the 'Form styles' tab. 3. Copy and paste the code provided below t...
9001 - Internal Audit
Download Overview The internal audit form allows you to schedule your regular Internal Audits and record the outcomes and follow-ups from each audit. This is a very transparent way of showing how yo...
Invoice Request
Download Overview When there are multiple people in an organisation instructing invoices to be sent to customers, it's helpful to have a centralised billing system. This form allows users to su...
1 comment • 1 person liked this • Last modified on 13 April 2022 in InfoCapture
Purchase Order Request
Download Overview As part of an organisation’s internal financial controls, the finance team may instate a purchase requisition process to help manage requests for purchases. A purchase requisition ...