493 results found for ''

Blocked users

Blocked profiles mean that the user cannot log in to the site and they will not appear in People (or other applications) on the front end. When a profile is blocked all account data (personal and no...

0 comments • Last modified on 31 January 2023 in People (Staff Directory)

Users can't log in?

If no users can log onto your site, this is a Priority 1 issue and you should submit a support ticket under this for immediate assistance More generally, however, there will be instances where one u...

0 comments • Last modified on 20 April 2023 in People (Staff Directory)

Time Zone Precedence

Overview Claromentis is designed to work with multiple timezones and the following list defines the time zone precedence from the user's point of view. 1. User's time zone Users in Clarome...

0 comments • Last modified on 27 April 2023 in System Admin

Infocapture Statuses

While some InfoCapture projects' purposes are just for data collection, others may have a more comprehensive workflow to adhere to and in InfoCapture statuses define the stages tickets will mov...

0 comments1 person liked this • Last modified on 21 June 2023 in Beginner Guides

Infocapture: Field Visibility

Field Visibility sets are for controlling when parts of your form should show and hide, and when they are editable. Different rules can be set per project role. This is achieved by grouping the fiel...

0 comments1 person liked this • Last modified on 21 June 2023 in Beginner Guides

InfoCapture SLAs

The SLA system makes use of 'Traffic Lights'. Consider traffic lights to be similar to the 'status' of a form, but one which is only ever controlled automatically. An SLA is used...

0 comments • Last modified on 21 June 2023 in Beginner Guides

Infocapture: Field Condition Sets

With every form you make, you're extremely likely to be working with Field Conditions (Also known as Field Condition Sets) and Triggers. They are the ways in which you specify when you want you...

0 comments1 person liked this • Last modified on 21 June 2023 in Beginner Guides

Infocapture: Triggers

Triggers are similar to field condition sets in that they are denoting conditions under which something should behave in a specific way. The difference is that triggers may be transitional states. D...

0 comments • Last modified on 21 June 2023 in Beginner Guides

InfoCapture List Options

This article relates to the following four project option tabs available on the admin side of a form: General List Options Tickets per page: The number of tickets to be displayed in the list of issu...

0 comments • Last modified on 21 June 2023 in Beginner Guides

InfoCapture 'Thank You' Page

A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...

0 comments • Last modified on 21 June 2023 in Beginner Guides

Infocapture report building

Creating a report - Start to finish Please ensure your permissions settings are correct, this is covered here. Firstly you will need to identify the objective of the report, in this example, we will...

4 comments1 person liked this • Last modified on 28 June 2023 in Advanced Guides

Infocapture report permissions

Included in this article: Report permissions (part 1) Report permissions (part 2) 1- Report permissions (part 1) As standard, all users will have the reports icon in the front end of InfoCapture: In...

0 comments • Last modified on 28 June 2023 in Advanced Guides

People: Admin overview

Requirements This user guide is for anyone on Claromentis 8.2+ ----------------------------------------------------------------- Introduction In this article, you will be given an overview of the ad...

0 comments • Last modified on 4 July 2023 in People (Staff Directory)

Creating a large form via CSV import

When creating a large form with many fields, it can be quicker to add the fields via a CSV, instead of individually creating fields in the usual fashion. This can also be used to copy a form between...

0 comments2 people liked this • Last modified on 19 July 2023 in Advanced Guides

How to add Google Document Link (Google Drive)

Overview Google Drive links can be stored in the Claromentis Documents application by following this guide. First, check your system has been configured with Google API allowing you to browse and se...

0 comments • Last modified on 21 July 2023 in Documents

Expressions & Calculating Fields in Infocapture

If you have a query about expressions, please raise a support ticket for the team to assist your further :) Introduction Expressions can be used within Infocapture, to produce calculated values. The...

8 comments5 people liked this • Last modified on 3 August 2023 in Advanced Guides

Event management

Download Overview Event planning involves managing a project such as a conference, convention, tradeshow, ceremony, party, etc. Management of such an event may include budgeting, establishing timeli...

0 comments • Last modified on 11 August 2023 in Free InfoCapture Templates

Pages: Front-end overview

The article will provide a front-end overview of the Pages application. We will cover the following areas: Overview of Pages application How to create a new Site & Page Page components For all a...

0 comments1 person liked this • Last modified on 22 August 2023 in Pages

Frozen/Locked accounts

Overview Users will have a certain number of attempts for incorrect credential entry as set by People administrators in the Password policy area. The attempts before the maximum will show the below ...

0 comments1 person liked this • Last modified on 14 September 2023 in People (Staff Directory)

Expressions IC Template

Download Overview Expressions can be used within Infocapture to produce calculated values. They should be defined as the default value of the field which should store and display the calculated valu...

2 comments2 people liked this • Last modified on 14 September 2023 in Free InfoCapture Templates