326 results found for ''

GDPR - List of sub-processors

We work with the following sub-processors, some of whom are based outside of the EEA. For each we have at the least signed a Data Protection Agreement directly with them but 1-3 also have signed up ...

0 comments • Last modified on 7 November 2019 in Technical Documentation

Security Level in Documents

Overview It is possible to further restrict access to a certain document or folder based on the IP range of the users. For instance, you may want to allow unrestricted access when the user is access...

0 comments • Last modified on 18 December 2019 in Documents

Reinstalling Claromentis Services after updating Java on Windows servers

Overview Claromentis utilises 3 services that rely on Java and will break when the version of Java installed on the web server is changed. The reason for this is that the services store the contents...

0 comments • Last modified on 22 November 2019 in Advice, Guidance, Tips

Audit manager - The front end

If relevant, please read this article for the steps ahead of this stage of the process. Included in this article An overview of how to use the front end of the Audit Manager application. Audit Manag...

0 comments1 person liked this • Last modified on 27 November 2019 in Audit Manager

What is Audit Manager?

Included in this article: 1- What is Audit Manager? 2- How does it work - The back end: 3- Adding and editing clauses 4- Adding and editing question sets 1- What is Audit Manager? Each year organisa...

0 comments1 person liked this • Last modified on 27 November 2019 in Audit Manager

URL changes - OnPremise server

URL changes - OnPremise server Description: The work is to change URL of the Intranet site Pre-conditions: Client must have DNS record in place which points to the IP address of the Web server Valid...

0 comments • Last modified on 6 February 2020 in URL Changes

Generating HAR files to analyse web requests

Introduction HAR is the short form for HTTP ARchive format. This can be used to analyse web requests when you browse to a particular site. It's particular useful for troubleshooting performance...

0 comments • Last modified on 13 February 2020 in Advice, Guidance, Tips

How to use the Policy Manager Admin

The Policy Manager Admin panel has a variety of configuration options Policy Permissions This section allows for users to adjust the permissions for any pre existing policy. To change permissions fo...

0 comments • Last modified on 20 February 2020 in Policy Manager

News: Creating an Article

Requirements This user guide is for anyone on Claromentis 8.2+ Overview This video will cover how to set up a new article in the news application, including the type of content included and the chan...

0 comments1 person liked this • Last modified on 1 February 2018 in User Guides

Active Directory Integration with SaaS

Active Directory Integration with SaaS Description: The work is to configure a direct LDAP user sync between Claro Web server and client’s AD server. (not SSO) Pre-conditions: - Open LDAPS ports to ...

0 comments • Last modified on 30 May 2018 in Active Directory Integration

How to: Creating Notifications and Reminders

There are two types of alerts that you can create in the HR Tool Notifications - allowing you to create in-system or email alerts to users based on changing fields within the HR Tool Reminders - all...

0 comments • Last modified on 28 January 2019 in HR

How to Configure a Personal Calendar from the Admin Area

How to configure personal calendars as an admin As an administrator it is possible to configure users personal calendars if necessary. This includes changing the permissions to make this a shared ca...

0 comments • Last modified on 28 January 2019 in Calendar

Claromentis Browser Support

Our teams focus on utilising the latest technology, allowing our customers to benefit from the best intranet software for their business. As browser technology advances, so do we, and our research a...

0 comments1 person liked this • Last modified on 5 February 2019 in Advice, Guidance, Tips

How to unblock users account

Overview After several attempts, user access may be temporarily blocked (Frozen/Locked) by the system as a security measure. Here is a typical error message: You have entered an incorrect username a...

0 comments • Last modified on 21 February 2019 in People (Staff Directory) ▶️

How to add Google Document Link (Google Drive)

Overview In Documents, you can also store link to the Google Docs by following this guide. In order to do this, you may need to check if your system has been configured with Google API allowing you ...

0 comments • Last modified on 11 March 2019 in Documents

Purchasing premium SSL

Premium SSL purchase Description: The work is to complete the purchase of SSL Pro certificate Steps: Client to provide required information: Organisation Details: - Legal Name - Assumed Name (option...

1 comment • Last modified on 25 July 2018 in SSL Certificates

Performance Review

Download Description Annual performance reviews are a key component of employee development. The performance review is intended to be a fair and balanced assessment of an employee’s performance. The...

0 comments • Last modified on 8 May 2018 in Free Infocapture Templates

Meetings

Download Description An essential part of most meetings is taking minutes, in order to: Record summaries of discussions held Confirm any decisions made Record any agreed actions to be taken, who is ...

0 comments • Last modified on 1 February 2018 in Free Infocapture Templates

Private Notes in InfoCapture

Introduction Private notes were introduced in Claromentis 7.4, and allow users to add notes within InfoCapture projects which are visible only to certain individuals or groups. This may be useful in...

0 comments • Last modified on 13 August 2018 in Beginner Guides

Notifications: Creating notifications

Understanding Notifications Using Triggers combined with email templates, notification emails can be sent Project Roles, i.e. all users within a Project Role Reporter, i.e. the user who submitted th...

0 comments • Last modified on 14 August 2018 in Beginner Guides