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IC form building part 2

The second part of our infocapture form building webinar by Michael Hassman on 13th of August 2020.

0 comments1 person liked this • Last modified on 30 November 2023 in IC webinars

Infocapture webinar part 3

This is the 3rd webinar in our Infocapture series.

0 comments1 person liked this • Last modified on 30 November 2023 in IC webinars

IC Webinar Part 4

In this webinar we wrapped up with the final parts of of the Helpdesk form. Creating triggers to configure both automatic changes and notifications. Enabling the manager field to be autopopulated ba...

0 comments • Last modified on 30 November 2023 in IC webinars

Category Expert

A Category Expert is a user with specialised knowledge in a particular category of the Knowledge Base application. In Claromentis, a Category Expert can endorse articles and answer category question...

0 comments • Last modified on 30 November 2023 in Knowledge Base

Upload images in CK Editor

Images can be added to various Claromentis applications via CK editor. Applications include Knowledge Base, News, and Blogs. ----------------------------------------------------------------- Adding ...

0 comments • Last modified on 30 November 2023 in Knowledge Base

Spell Check in CK Editor

The third-party provider of content creation in Claromentis, CK Editor, has rescinded free use of the built-in spell checker. As a result, the spell checker will no longer appear in content creation...

0 comments • Last modified on 30 November 2023 in Knowledge Base

Creating a Knowledge Base article

Introduction Check out our step-by-step guide on how to create a knowledge base article via the Knowledge Base Application. ----------------------------------------------------------------- Adding a...

0 comments • Last modified on 30 November 2023 in Knowledge Base

Knowledge Base Questions

Overview Knowledge Base can be used for questions and sharing information in a similar way to the articles. Topics covered: Toggle Questions & Permissions Asking a question Questions area per ca...

0 comments • Last modified on 30 November 2023 in Knowledge Base

Knowledge Base: Overview

Topics covered: Creating categories and permissions Creating an article Asking questions and responding ----------------------------------------------------------------- 1. Creating categories Categ...

1 comment • Last modified on 30 November 2023 in Knowledge Base

How to use Code Syntax Highlighter in Knowledge Base

What is Code Syntax Highlighter? Syntax Highlighter is a feature of text editors that are used for programming, scripting, or markup languages, such as HTML. The feature displays text, especially so...

0 comments1 person liked this • Last modified on 30 November 2023 in Knowledge Base

Multilingual Category Name

This feature is available from Knowledge Base v3.6.0+ in Claromentis 8.6 Step 1: Rename the existing category From the Knowledgebase admin panel, edit category name to the following multi-lingual fo...

0 comments • Last modified on 30 November 2023 in Knowledge Base

KnowledgeBase Overview (Online Drop-In Session)

This is a recording from the Claromentis Drop-In session on Wednesday the 2nd of May 2018 In this video we have an overview of the Knowledgebase application, giving an insight on how the application...

0 comments • Last modified on 30 November 2023 in Knowledge Base

How to add Anchor tags to jump to specific location on a page

What is an anchor tag? Anchor tag is essentially a tag that you can attach to a word or a phrase (exactly like you would a normal internal or external link), except it brings readers down to a diffe...

0 comments • Last modified on 30 November 2023 in Knowledge Base

Create collapsible content in Knowledge Base

Overview Advanced Tip! This tutorial require viewing Source Code and performing HTML Coding Within KnowledgeBase article you may want to create content that are hidden by default but only revealed i...

2 comments2 people liked this • Last modified on 30 November 2023 in Knowledge Base

Policy Acceptance

When creating a policy you may wish for this to be deemed mandatory for certain (if not all) users to read & confirm. This can be done within the permissions upon creating a policy. The majority...

0 comments1 person liked this • Last modified on 1 December 2023 in Policy Manager

Create a New Policy in Policy Manager

Overview In this article, we will look at creating a new policy from the Policy Manager application. The information below is outlined in the video. Your browser doesn't support video. Please d...

0 comments1 person liked this • Last modified on 1 December 2023 in Policy Manager

Policy Manager Admin

The Policy Manager Admin panel has a variety of configuration options. ----------------------------------------------------------------- Policy Permissions This section allows for users to adjust th...

0 comments • Last modified on 1 December 2023 in Policy Manager

Policy Manager Drop-In Session (26/9/2018)

Above is the recording of the Claromentis online drop-in session covering the Policy Manager application on the 26th of October 2018. Thank you to all who attended I hope it proved very useful. Incl...

0 comments1 person liked this • Last modified on 1 December 2023 in Policy Manager

Policy Manager Lifecycle and Workflow

Overview Policy Manager helps organisations to maintain and manage the lifecycle of policies or procedures. It guides the process of policy creation, consultation, ratification, and distribution, al...

2 comments • Last modified on 1 December 2023 in Policy Manager

How to Create a Multilingual News Article

News application admins can add/edit language versions of the same article using the News application in Claromentis. The same principle can be applied in our Knowledge Base application. The below s...

0 comments • Last modified on 1 December 2023 in News