When creating or updating user information with a CSV the system will expect data to be entered differently depending on the type of field. You can check your field's type in Admin > People ...
0 comments • Last modified on 1 December 2023 in People (Staff Directory)
There are two default notification method settings - one that is set in the configuration file (for only Claromentis support staff to change) and one that is set by users in their notification prefe...
0 comments • 1 person liked this • Last modified on 19 June 2024 in Communication
In this guide, we will outline the process of exporting & updating profile fields by importing a CSV file in the People application. Using this method will update any profile field you require a...
0 comments • Last modified on 1 December 2023 in People (Staff Directory)
What is a CSV file? A Comma Separated Values (CSV) file is a plain text file that contains a list of data. These files are often used for exchanging data between different applications. It's a ...
1 comment • 1 person liked this • Last modified on 30 November 2023 in Advanced Guides
When creating a large form with many fields, it can be quicker to add the fields via a CSV, instead of individually creating fields in the usual fashion. This can also be used to copy a form between...
0 comments • 2 people liked this • Last modified on 19 July 2023 in Advanced Guides
When dealing with an Infocapture report, the date and time are displayed in YYYYMMDDHHMMSS format. e.g. 20151119193000 Date and time format vary by country, but the string YYYYMMDDHHMMSS format is c...
0 comments • 2 people liked this • Last modified on 30 November 2023 in Advanced Guides
Introduction It's possible to bulk import issues into an InfoCapture project. This is useful when existing data is elsewhere and it's wished to move it to InfoCapture. Ticket information c...
1 comment • Last modified on 21 December 2023 in Advanced Guides