89 results found for tag 'infocapture'
InfoCapture default notification template
When creating a notification, there is a template choice simply called 'DEFAULT'. The Default template is an email that can be configured to include certain information about a form. It is...
9001 - Lessons Log
Download Overview This is a simple form which supports a structured discussion and recording of a "Lessons learnt" activity. This can be as part of a process to review how things went afte...
InfoCapture List Options
This article relates to the following four project option tabs available on the admin side of a form: General List Options Tickets per page: The number of tickets to be displayed in the list of issu...
InfoCapture best practices: Investigative Tools
We appreciate there is a lot to get to grips with in InfoCapture and its particular mechanisms will become familiar with experience. Below are some best practice tips for administrators or responsib...
InfoCapture Custom Phrasing
Custom messages are used to change the default phrasing within the project. For example, I may wish for my 'Quote Requests' project to use the term 'quote request' instead of �...
InfoCapture: Constraints
Constraints are rules applied to form fields to define how data can be entered into them. This is an optional feature utilised to suit certain form purposes but likely isn't required for every ...
Infocapture Database Structure Explained and How to use BI Business Intelligence (BI Tool)
Overview A simple guide to help on-prem clients to integrate InfoCapture with their existing BI (Business Intelligence) software. InfoCapture provides an easy and quick way to create eform, capture...
The Power Of Infocapture Plugins
Infocapture plugins are custom PHP files, which extend the standard functionality available within the application. Plugins are essentially add-ons, allowing you to do almost anything with the data ...
Configuring and Searching Archived Tickets
In InfoCapture, you can set an Archiving Age for different statuses in your project. After this period has passed, tickets will be moved to the Archived status automatically and will no longer appea...
InfoCapture 'Thank You' Page
A 'Thank You' page can be created to display to users after they have submitted an InfoCapture issue. This is useful for showing a message customised with images, such as your corporate br...
Creating an Infocapture form: Beginner deck
This is a great place to start if you are planning to create a new Infocapture form. Click here to download the full deck This covers: Is Infocapture the correct tool for your process? Try out our f...
Expressions & Calculating Fields in Infocapture Endorsed
If you have a query about expressions, please raise a support ticket for the team to assist your further :) Introduction Expressions can be used within Infocapture, to produce calculated values. The...
Configuring MailGun for Email Fetching
What is Mailgun? Mailgun is the email automation service that you can set-up along with an InfoCapture project to initiate the creation of a ticket simply by sending an email to a dedicated email ad...
Infocapture: RSS Feed
An RSS feed can be embedded on an external website to show a list of tickets from different projects in the Intranet. This can be useful if you want to keep users informed when they are on an extern...
How to use InfoCapture to automate people management processes
HR document requests P60s, job descriptions, references... These are all vital documents that staff request from your HR team. The usual process - HR receives a request in their inbox, manually sear...
How to use InfoCapture to automate these 3 financial processes
Automation doesn't just counteract the need to go into the office by replacing paperwork with e-forms. It also makes your staff more efficient, boosts internal SLAs, and saves time. Here are so...
2 comments • Last modified on 13 April 2018 in InfoCapture
Infocapture report building
Creating a report - Start to finish Please ensure your permissions settings are correct, this is covered here. Firstly you will need to identify the objective of the report, in this example, we will...