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Load-balanced OnPremise Server Install
Load-balanced OnPremise Server Install Description: The work is to set up a client-hosted environment across one or more web servers, which can be accessed to by local users. Load-balanced is implem...
URL changes - OnPremise server
URL changes - OnPremise server Description: The work is to change URL of the Intranet site Pre-conditions: Client must have DNS record in place which points to the IP address of the Web server Valid...
Active Directory Integration with SaaS
Active Directory Integration with SaaS Description: The work is to configure a direct LDAPS user sync between Claro Web server and client’s AD server. (not SSO) Pre-conditions: - Claromentis to prov...
Multi-domain Active Directory Integration with OnPremise server
Active Directory Integration with OnPremise server Description: The work is to configure a direct LDAPS user sync between Web server and client’s AD server across all specified domains (not SSO) Pre...
SaaS Staging Server Refresh
SaaS Server Refresh Description: The work is to replace all data (database, data and application files) on Staging server with data taken from Production (Live) server Pre-conditions: Agreement from...
OnPremise Staging Server Refresh
OnPremise Server Refresh Description: The work is to replace all data (database, data and application files) on Staging server with data taken from Production (Live) server. Staging-specific configu...
SSO setup using Claromentis Login Handler application
SSO setup with SaaS server Description: The work is to configure SSO with simpleSAMLphp using SAML 2.0 compliant IDP Pre-conditions: - information provided through filled out SSO setup form - test u...
How to apply a new Claromentis license to an On premise system
Introduction This article details how to apply a new Claromentis license to an existing Claromentis system. To request additional user licenses, please submit a request using this form: https://disc...
Understanding InfoCapture Database Tables
Overview Infocapture projects and tickets are stored within the Claromentis database, this guide is designed to help you navigate around both MySQL and MS SQL tables should you need to access Infoca...
HR Tool Initial Setup and Configuration
Step 1: Set up HR Administrators After installation, the only user who can access the HR Admin panel is the user with ID:1 which is typically the Claromentis Administrator. As part of the on-boardin...
OAuth2 Applications module walkthrough
Overview OAuth2 Applications module is developed to enable access to third-party applications through Claromentis intranet. In this walk-through, we are using ‘RocketChat’ which is located on a fict...
Embedding Search Form onto another Site
Overview Embedding Intranet Search lets you include a search form on your website to help your visitors find the information they're looking for which are stored within the Intranet or Knowledg...
Holiday planner drop in recording
Recording of the holiday planner drop-in session from the 11th of July 2018. Includes creating of new holiday day types, setting zones and groups, common holidays and users quota. From the front end...
Embed a Public Trello board
Please note that currently Trello does not allow to embed private board to a website for the security reasons but might be considered in the future. Read more... Using embed component in Pages, it i...
How to save your browser's console log
Sometime when you have issue in support tickets we can not replicate we might need to you save a console log to flag up any errors. Console logs include diagnostic messages collected by your browser...
Client Hosted - Install - Pre-flight checklist
This checklist is designed for all Claromentis customers who are providing OnPremise infrastructure. This checklist will be used by Claromentis team in order to determine whether the installation of...
How to add HR tool admins
Overview Unlike other applications, you cannot give admin access to the HR tool from the application administrator panel in Admin > System > Administrator. Instead, the functionality is set fr...
iOS & Android Mobile Universal Link
This guide is intended for Claromentis 8.6+ and publically accessible sites only What is a mobile universal link? Mobile universal link allows user to access relevant content faster, typically when ...
Configuring Web Push Notification with OneSignal
If you have a custom / branded mobile app for your organisation it is likely that OneSignal has been configured as part of Mobile Push Notification. Please contact our Support team to learn more. On...
When to use Chat (Slack/Rocket), Discuss, and Communication App in Claromentis
When it comes to communication everyone's got their preference and sometimes the boundary between when to use them can get really blurred. Email used to be the one solution for all kind of busi...