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KnowledgeBase Overview (Online Drop-In Session)
This is a recording from the Claromentis Drop-In session on Wednesday the 2nd of May 2018 In this video we have an overview of the Knowledgebase application, giving an insight on how the application...
Intranet Inbox
The Communication application allows users to send messages internally as well as receive system notifications from other applications. Communication Inbox explained Head to Applications > Commun...
Sending In-System Messages
Users can send in system messages to each other. Administrators of Communication can additionally allow certain users to send messages in bulk, called a notification. If a user does not have permiss...
Single SaaS Server Install - Work package
Single SaaS Server Install Description: The work is to set up a cloud-hosted environment, which can be accessed to by Claromentis admin. Pre-conditions: Filled out Server Access Details form: https:...
URL changes on SaaS server
URL changes on SaaS server Description: The work is to change URL of the Intranet site Pre-conditions: Claromentis to provide the IP address of the Web server / load balancer to the client Client mu...
Single OnPremise Server Install
Single OnPremise Server Install Description: The work is to set up a client-hosted environment, which can be accessed to by Claromentis admin. Pre-conditions: Filled out Server Access Details form: ...
Load-balanced OnPremise Server Install
Load-balanced OnPremise Server Install Description: The work is to set up a client-hosted environment across one or more web servers, which can be accessed to by local users. Load-balanced is implem...
URL changes - OnPremise server
URL changes - OnPremise server Description: The work is to change URL of the Intranet site Pre-conditions: Client must have DNS record in place which points to the IP address of the Web server Valid...
Active Directory Integration with SaaS
Active Directory Integration with SaaS Description: The work is to configure a direct LDAPS user sync between Claro Web server and client’s AD server. (not SSO) Pre-conditions: - Claromentis to prov...
Multi-domain Active Directory Integration with OnPremise server
Active Directory Integration with OnPremise server Description: The work is to configure a direct LDAPS user sync between Web server and client’s AD server across all specified domains (not SSO) Pre...
SaaS Staging Server Refresh
SaaS Server Refresh Description: The work is to replace all data (database, data and application files) on Staging server with data taken from Production (Live) server Pre-conditions: Agreement from...
OnPremise Staging Server Refresh
OnPremise Server Refresh Description: The work is to replace all data (database, data and application files) on Staging server with data taken from Production (Live) server. Staging-specific configu...
SSO setup using Claromentis Login Handler application
SSO setup with SaaS server Description: The work is to configure SSO with simpleSAMLphp using SAML 2.0 compliant IDP Pre-conditions: - information provided through filled out SSO setup form - test u...
Change Full Name Format
Introduction The article covers how to change the way the system displays the names of users and contacts. The configuration is only available from the admin side of the People application. --------...
Application Guide
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Pages Component Guide
Explore Pages Component
How to apply a new Claromentis license to an On premise system
Introduction This article details how to apply a new Claromentis license to an existing Claromentis system. To request additional user licenses, please submit a request using this form: https://disc...
Understanding InfoCapture Database Tables
Overview Infocapture projects and tickets are stored within the Claromentis database, this guide is designed to help you navigate around both MySQL and MS SQL tables should you need to access Infoca...
HR Tool Initial Setup and Configuration
Step 1: Set up HR Administrators After installation, the only user who can access the HR Admin panel is the user with ID:1 which is typically the Claromentis Administrator. As part of the on-boardin...
OAuth2 Applications module walkthrough
Overview OAuth2 Applications module is developed to enable access to third-party applications through Claromentis intranet. In this walk-through, we are using ‘RocketChat’ which is located on a fict...