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Deleting or Changing User Information in Active Directory
Included in this article: About Active Directory Making changes to a users information Deleting or blocking a user Where to find blocked users 1- About Active directory Active directory is a tool or...
Holiday Planner FAQ's
How do I update all user's holiday quotas? On the admin side of the application, you will want to click the 'User quota' tab down the left. You will see a list of users appear and at ...
GDPR - List of sub-processors
We work with the following sub-processors, some of whom are based outside of the EEA. For each we have at the least signed a Data Protection Agreement directly with them but 1-3 also have signed up ...
Remember Log-in on Mobile
When a user is logging in via the mobile app, Keep me logged in is checked by default, meaning next time the user is opening the app they don't need to log-in. This log-in is persistent even af...
Active Directory FAQ's
I'm adding in new users via a CSV and they keep getting blocked? If a user does not exist in your AD but has been added to the Intranet by uploading a CSV file, then the profile created will be...
Blogs FAQ's
Can I set up an approval process on a blog? Yes! Read our guide here. Can I make a blog post on another user's behalf? No, whichever user profile is used to create the post will appear as the A...
Troubleshooting Search Results
ISSUE When search function within Claromentis isn't returning expected desired result here are few steps to check. ----------------------------------------------------------------- 1. Check Sys...
Communication FAQ's
How do I control what type of notifications I receive from the site? Each user can set individual notification preferences either per application or by default for all of them. To check what you cur...
Expenses FAQ's
How do I change the Expense Types for selection? An administrator of the Expense application can make updates to the options seen on the front end via the 'Expense Types' tab on the admin ...
On Premise - Deployment Options and Network Topology
When it comes to On-premise deployment there are 3 types of the network topology which you may want to consider: 1. Close System Claromentis is installed within the internal network, access to Claro...
Submitting an Expense and the Approval Process
Introduction This guide will outline how to submit an expense in the Intranet, subsequent approval process and in which status scenarios a notification will be generated. The submitter of an expense...
How to use the Free Claromentis Mobile App
Claromentis mobile app is a quick way to have your Digital Workplace on the go. Please note: If your site has access requirements e.g. a VPN the free app will not work and you will need to request a...
Creating an Infocapture form: Beginner deck
This is a great place to start if you are planning to create a new Infocapture form. Click here to download the full deck This covers: Is Infocapture the correct tool for your process? Try out our f...
Push notifications settings in browser
Browser Push Notification This is only possible to set up if your site has a custom mobile app developed. If you have browser push notification enabled, you will be prompted for the first time to al...
Why is SCORM not tracking completion?
This is a troubleshooting article to help you find the cause of the following issues: No courses are tracking completion for any users All courses are tracking completion but only for some users 1. ...
Animated GIF Support
Claromentis image processing supports animated GIFs, which means they will remain animated within the system even after being resized and cropped by our crop tool. This processing, however, can cons...
LMS (Learning Management System) Overview
The Claromentis LMS is split into five separate sections: (1) Training Records The record of a users acheivments within the LMS. Any content completed within the learning tool will appear in the Tra...
Updating LibreOffice
Prerequisits Download the version of LibreOffice desired (e.g. https://www.libreoffice.org/donate/dl/win-x86_64/6.2.2/en-US/LibreOffice_6.2.2_Win_x64.msi) Ensure that the /Claromentis/software/Libre...
Splashtop Installation Guide
Introduction This guide will explain the steps for the installation and configuration of the Splashtop Streamer. This software will allow Claromentis Technicians to connect to your system, these ses...
Infocapture Database Structure Explained and How to use BI Business Intelligence (BI Tool)
Overview A simple guide to help on-prem clients to integrate InfoCapture with their existing BI (Business Intelligence) software. InfoCapture provides an easy and quick way to create eform, capture...