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Ideas
035996
Submitted
28-01-2022 13:52
28-01-2022 13:52
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User configuration of SMTP server details & credentials....
General
Hi there,
Users should be responsible for configuring (or at least - have the option to configure) their own SMTP email credentials for on-Premise installations of Claromentis.
A user interface for this (presumably somewhere under Admin) would be created to allow users to configure:
- SMTP Server Name
- Account Name
- Password
- "From" email address
- TLS Enabled/Disabled
- Port
These details should be stored in an encrypted format so that they are not humanly readable, but the system can use them to send notifications.
There should also be a button to send a "test" email to a specified account, so that the supplied credentials can be validated.
The key benefits of this are adherance to strict security policies that may be set by the organisations IT department, as well as making it simple and straightforward to update the credentials when they change, in case there are password policies in place which mean regular changes. We would not need to raise regular CR's to schedule in the time for Claromentis to make these changes and we can do them in-line with the exact time the password changes, and minimise risk that some emails may fail to send.
As an enhancement to this, it would also be good if SaaS installs can also opt to use clients SMTP accounts to send notifications, instead of it being entirely managed by Claromentis using SendGrid. This would of course be opt-in, but then the same UI can be presented with the secure storage and use of SMTP credentials.
Thanks,
Mike
Users should be responsible for configuring (or at least - have the option to configure) their own SMTP email credentials for on-Premise installations of Claromentis.
A user interface for this (presumably somewhere under Admin) would be created to allow users to configure:
- SMTP Server Name
- Account Name
- Password
- "From" email address
- TLS Enabled/Disabled
- Port
These details should be stored in an encrypted format so that they are not humanly readable, but the system can use them to send notifications.
There should also be a button to send a "test" email to a specified account, so that the supplied credentials can be validated.
The key benefits of this are adherance to strict security policies that may be set by the organisations IT department, as well as making it simple and straightforward to update the credentials when they change, in case there are password policies in place which mean regular changes. We would not need to raise regular CR's to schedule in the time for Claromentis to make these changes and we can do them in-line with the exact time the password changes, and minimise risk that some emails may fail to send.
As an enhancement to this, it would also be good if SaaS installs can also opt to use clients SMTP accounts to send notifications, instead of it being entirely managed by Claromentis using SendGrid. This would of course be opt-in, but then the same UI can be presented with the secure storage and use of SMTP credentials.
Thanks,
Mike
Users monitoring
| User name | Monitoring start time | |
|---|---|---|
| -hidden- | 23-06-2023 15:52 |